Facilities Services Supervisor

City of Cedar Rapids • Cedar Rapids, IA

9d • Onsite

About The Position

The City of Cedar Rapids is seeking a Facilities Service Supervisor to lead the day-to-day custodial operations and building and grounds maintenance for City facilities. This leadership role ensures buildings are clean, safe, well-maintained, and ready to serve employees, residents, and visitors. The position involves overseeing a team responsible for the care and maintenance of various City buildings and facilities, coordinating custodial services, building maintenance, grounds care, repairs, preventative maintenance, and related facility operations. The ideal candidate can balance immediate priorities with long-term planning, providing direction, support, and accountability to the team. This role is crucial for the success and strategic direction of a growing and evolving community.

Requirements

• At least two years of relevant college level course work or an Associate’s degree from an accredited college or university and Three (3) to five (5) years’ experience in maintenance and or custodial services, including lead or supervisory responsibilities or An equivalent combination of education and/or experience
• Excellent written, verbal and interpersonal communication skills
• Proficiency with Microsoft Office
• Ability to work collaboratively with a diverse population
• Valid U.S. Driver’s License
• Ability to pass NCIC background check

Nice To Haves

• Experience leading, developing, and supervising a diverse custodial, maintenance, and stockroom control team.
• Experience in cleaning product selection, chemical safety compliance, and advanced floor care techniques, including scrubbing, burnishing, and refinishing.
• Experience in grounds maintenance operations, including mowing, trimming, debris removal, vegetation management, and performing seasonal tasks.

Responsibilities

• Directs and oversees custodial operations and building and grounds maintenance for various City facilities, ensuring all services are delivered safely, efficiently, and in alignment with established quality standards.
• Supervises assigned personnel by delegating tasks, providing clear and consistent guidance, promoting adherence to safety protocols, and conducting comprehensive performance evaluations.
• Administers the planning, scheduling, and coordination of environmental service contracts to ensure vendor performance meets City requirements for service quality, safety, and customer responsiveness.
• Reviews and verifies the completion of work assignments to ensure compliance with operational standards, safety expectations, and departmental directives; adjusts work instructions and timelines as necessary.
• Collaborates with internal departments to assess needs, respond to maintenance service requests, and ensure that facility operations support a high standard of customer service.
• Oversees updates and maintenance of the City’s Lenel identification and door security system to ensure secure, reliable access control across facilities.
• Manages custodial product inventory and coordinates distribution with various City departments to support continuous, efficient operations.
• Develops and prepares procurement specifications for goods and services in accordance with City policies, emphasizing quality, safety, and operational effectiveness.
• Performs additional related duties as assigned to support safe facility operations, effective personnel management, and high-quality service delivery.

Benefits

• Equal Opportunity/Affirmative Action employer
• Consideration for employment free from discrimination on the basis of race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age (40 or older), disability and genetic information (including family medical history).
• Support for people with disabilities during the hiring process
• Reasonable accommodations will be provided to those in need of assistance with the application and interview process.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Associate degree