Facilities Services Coordinator (Primarily Office)
About The Position
As a Facilities Services Coordinator, you will be responsible for the coordination, oversight, and execution of facility services to ensure a safe, functional, and efficient workplace. In this role, you will combine hands-on maintenance work with vendor coordination and operational oversight. You will not only manage service delivery, vendors, and projects, but also perform maintenance and repairs as needed to support day-to-day operations. This position is Monday through Friday, primarily office-based, requiring 100% of your time to be spent working from one of the specified office locations.
Requirements
- Strong technical knowledge of building systems and maintenance practices
- Ability to perform hands-on repairs across multiple trades
- Strong organizational and time management skills
- Excellent communication and customer service abilities
- Ability to prioritize, multitask, and make sound decisions
- Proficiency in Microsoft Office and facility management systems
Nice To Haves
- Experience coordinating vendors and service providers preferred
Responsibilities
- Perform general building maintenance and repairs (minor electrical, plumbing, carpentry, HVAC, etc.)
- Respond to and resolve work orders directly when appropriate
- Troubleshoot facility issues and implement timely solutions
- Conduct routine inspections to identify maintenance needs
- Support urgent or high-priority repairs to minimize operational disruptions
- Coordinate and oversee third-party vendors, contractors, and landlord services
- Ensure work is completed on time, within scope, and meets quality standards
- Determine when work should be performed in-house vs. outsourced
- Maintain strong relationships with vendors and property management
- Monitor vendor performance and resolve service issues
- Manage and track work orders, service requests, and maintenance activities
- Prioritize tasks based on urgency, complexity, and business needs
- Ensure timely completion through a mix of self-performed work and vendor support
- Maintain accurate records, documentation, and tracking systems
- Proactively assess building conditions and identify potential issues
- Take ownership of issues from identification through resolution
- Coordinate solutions while performing repairs when practical or necessary
- Ensure the overall functionality and readiness of the workplace
- Serve as a primary point of contact for employees and stakeholders
- Provide clear communication and status updates on ongoing work
- Coordinate solutions across internal teams, vendors, and leadership
- Deliver a high level of customer service and responsiveness
- Support small to mid-sized projects (moves, reconfigurations, upgrades)
- Coordinate vendors, materials, and timelines
- Participate in hands-on elements of projects as needed
- Track progress and ensure timely execution
- Utilize tools such as Excel, Outlook, and work order systems
- Manage multiple requests and workflows simultaneously
- Maintain documentation, reporting, and operational records
Benefits
- Comprehensive medical, dental, vision and wellbeing benefits
- Competitive 401(k) contribution
- Pension plan
- Annual incentive
- 9 paid holidays
- Paid time off program (23 days accrued annually for full-time employees)
- Student loan repayment program
- Paid-family leave
- Relocation support
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
