Facilities Service Contracts and Supplier Relationships Analyst

GM • Warren, MI

25d • Hybrid

About The Position

As a member of our global ICC Facilities Contracts and Supplier Relationships Team, you will own and lead the strategic initiatives associated with third-party facilities Service Agreement (SA) contracts across GM manufacturing and non-manufacturing locations. You will be accountable for the end-to-end contract lifecycle, including scope integrity, commercial strategy, supplier performance, and financial outcomes. You will act as a contracts and supplier management subject matter expert, driving cross-functional alignment with Global Purchasing and Manufacturing Services (GP&MS), Finance, Labor Relations, Legal, and site leadership to deliver optimal contract value and risk management. A core focus of this role is to own and drive cost savings and value creation, including developing cost strategies, leading financial risk forecasts, and preparing and executing robust 3rd party collective bargaining agreement (CBA) communication negotiation strategies and sourcing decisions. You will lead planning and support CBA-based strategies for 3rd party SA commercial discussions, ensuring competitive market positioning and responsible financial stewardship for GM. You will champion GMS and waste elimination by using performance data, root cause analysis, and structured countermeasures during monthly KPI reviews and routine performance reviews for facilities service agreements. You will also ensure effective contract management and compliance, including supplier safety obligations, sustainability expectations, and ongoing contract governance. This role requires strong leadership, influencing, and communication skills, as you will routinely lead complex initiatives, coach business partners, and help standardize best practices across GM sites.

Requirements

• Bachelor’s degree in business administration, law, engineering, finance, facility management preferred, or equivalent work experience.
• 3-5 years of transferable experience.
• Demonstrated experience owning contracting practices and concepts, including technical writing, process controls, audit methods, and records management discipline.
• Proven track record leading cost savings initiatives, financial tracking, and forecast budgeting within services or facilities environments.
• Experience with labor relations and CBAs, benchmarking market rates, and supporting negotiations
• Demonstrated ability to lead teams or cross-functional workstreams, influence stakeholders, and drive alignment across functions (e.g., GP&MS, Finance, Legal, Labor Relations, site leadership).
• Passion for problem solving, root cause analysis, and structured troubleshooting, with the ability to navigate ambiguity and develop creative solutions.
• Strong contract management and risk management skills, including understanding of risk mitigation strategies and compliance expectations.
• Demonstrated negotiation skills, including preparation, strategy, and execution of contracts and commercial agreements.
• Excellent written and verbal communication skills, including the ability to create and deliver clear presentations to a variety of audiences, from site teams to senior leadership.
• Collaborative and partnering leadership style, with a strong focus on customer satisfaction and building trusted relationships with internal and external partners.
• Must be willing to travel up to 15% in the US
• This position requires the ability to legally operate a motor vehicle on a regular basis. A company vehicle will only be provided for this role by passing the Motor Vehicle Report review.

Nice To Haves

• GMS and Lean principles, including continuous improvement and waste elimination in service delivery and contract performance.
• Experience with Supplier Safety Contract Management and associated metrics and reporting.
• Exposure to Labor Relations and union environments related to facilities or services.
• OpEx or operational excellence training/certification.

Responsibilities

• Strategic Contract & Scope Ownership Own the development, integrity, and ongoing governance of the scope and framework for Facility Service Agreements (SAs) at GM locations, ensuring alignment with business objectives, risk posture, and policy. Maintain and continuously refine scope language and commercial terms to protect GM’s interests, minimize risk, and enable sustainable service delivery. Serve as a primary contract owner for assigned SAs, leading regular contract reviews and driving decisions on scope changes, renewals, and optimization opportunities. Explore and pilot AI, automation, and advanced analytics tools in the facilities and contracting space to drive continuous improvement, cost savings, and service quality enhancements. Champion change adoption by coaching stakeholders and suppliers on new tools and digital workflows, ensuring technology solutions are effectively integrated into day-to-day operations and contract governance.
• Cost Savings, Financial Strategy & Risk Management Own and drive SA cost savings roadmaps by developing strategies, challenging cost drivers, and identifying opportunities for waste elimination, efficiency, and value engineering across sites and services. Lead financial forecasting related to facilities SAs, including building and maintaining risk-based forecasts that incorporate volume changes, market conditions, and contract obligations. Develop CBA forecasts and business cases to support sourcing decisions, contract renewals, scope changes, and investment requests, clearly articulating financial and operational trade-offs. Partner with Finance and GP&MS to ensure SA financials, savings, and risks are transparently tracked, validated, and reported through tools such as Reliance and BPD cost initiatives. Translate complex commercial considerations into clear, data-backed recommendations for leadership, aligning negotiation outcomes with GM’s strategic, financial, and operational goals.
• Contract Management, Governance & Supplier Performance Drive monthly KPI evaluations and routine performance reviews for facilities service agreements, using root cause analysis and structured countermeasures to resolve systemic issues and improve results. Build and maintain strong business partner and supplier relationships, promoting continuous improvement, service quality, and collaborative problem solving.
• Leadership, Influence & Capability Building Act as a T3 (Train-the-Trainer) resource, building capability in others on systems (e.g., SA On-Demand, SA structure, SA KPIs) and processes that support contracts and service quality delivery. Lead cross-functional projects and workstreams, often with ambiguity and complex stakeholder environments, ensuring structured planning, execution, and communication.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees