Facilities Security Systems Specialist

Forward Air•Groveport, OH

5d•Onsite

About The Position

The Facilities Security Systems Specialist is responsible for the administration, optimization, and continuous improvement of the Company's physical security technology infrastructure across a nationwide network of facilities. They are the subject matter expert for access control, video surveillance, intrusion detection, and related security technologies. They evaluate system performance, develop solutions to operational challenges, coordinate security technology initiatives, and recommend enhancements that support organizational security objectives. They collaborate with facility leaders, IT, and external service providers to ensure security systems are effective, compliant, and aligned with company standards.

Requirements

High school diploma or GED equivalent required
Three (3) years of experience administering physical security systems, including access control, video surveillance, intrusion detection, or related technologies.
Demonstrated knowledge of security system architecture, system integration concepts, and physical security best practices.
Ability to evaluate situations, interpret policies, and make sound decisions using independent judgment.
Experience coordinating vendors, contractors, and technology implementation projects.
Strong analytical, organizational, and problem-solving skills with the ability to manage multiple priorities and deadlines.
Proven ability to work independently with limited supervision while maintaining a high level of accuracy and accountability.
Excellent written and verbal communication skills, including the ability to present recommendations and provide guidance to stakeholders at multiple organizational levels.
Demonstrated discretion and confidentiality in handling sensitive security and business information.
Technical proficiency with Microsoft 365 applications, including Outlook, Word, Excel, PowerPoint, Teams, and related business technologies.

Nice To Haves

Undergraduate degree preferred

Responsibilities

Administer and oversee enterprise-wide physical security systems, including access control, video surveillance, and intrusion detection platforms.
Evaluate access requests, credentialing practices, and security permissions to ensure alignment with company policies, operational requirements, and risk mitigation objectives.
Analyze security system performance, identify trends or deficiencies, and recommend corrective actions and system improvements.
Troubleshoot complex system issues and determining appropriate resolutions or escalation paths.
Serve as the primary point of contact for security system vendors, service providers, and installation partners, managing relationships and monitoring service delivery.
Coordinate security technology projects, including system upgrades, expansions, migrations, and new facility implementations.
Participate in security system design reviews, implementation planning, testing, commissioning, and post-installation validation activities.
Develop and maintain standards, procedures, and documentation governing physical security system administration and operations.
Conduct security system audits and assessments to evaluate compliance, operational effectiveness, and opportunities for process improvement.
Analyze service metrics, vendor performance, project status, and system utilization data to support business decisions and resource planning.
Consult with facility leadership and business stakeholders regarding security technology solutions, system capabilities, and best practices.
Manage security equipment inventories, lifecycle planning, and replacement recommendations.
Support incident investigations by retrieving, reviewing, and interpreting electronic security system data and records.
Lead or support cross-functional initiatives designed to enhance facility security, operational efficiency, and regulatory compliance.
Maintain confidentiality and exercise discretion when handling sensitive security information, system data, and investigative materials.
All other duties as assigned to meet evolving business needs.