Facilities Scheduler / Planner

JLL • Wilson, NC

1d • Onsite

About The Position

The Facilities Planner/Scheduler coordinates, plans, and schedules preventive, corrective, and project-related maintenance across a portfolio to keep buildings, equipment, utilities, and site infrastructure safe, reliable, and operational. The role works closely with maintenance technicians, contractors, vendors, and internal stakeholders to ensure work is appropriately scoped, prioritized, and resourced.

The position optimizes maintenance workflows and supports asset reliability by managing work orders, schedules, resources, and performance measures. It is based on-site in Wilson, North Carolina, with work split between an office and active physical sites such as mechanical rooms, rooftops, and construction zones. The regular schedule is Monday through Friday on the first/morning shift, based on business needs, with occasional after-hours or emergency responsiveness.

The role is accountable for reducing work-order backlogs, completing maintenance on time, accurately estimating labor, materials, and job duration, minimizing equipment downtime and repeat repairs, and maintaining strong internal customer and stakeholder satisfaction. Candidates must be authorized to work in the United States without sponsorship; visa sponsorship is not provided.

Requirements

• High school diploma or GED.
• At least 3 years of experience in facilities maintenance, maintenance planning, scheduling, building operations, construction coordination, or a related role.
• Practical experience using a CMMS, such as Maximo, Corrigo, or similar software.
• Working knowledge of building systems, including HVAC, plumbing, electrical, life safety, general building maintenance, and utility systems.
• Strong organizational, scheduling, prioritization, and attention-to-detail skills.
• Ability to interpret work orders, technical manuals, blueprints, equipment documentation, and basic project schedules.
• Proficiency with Microsoft Excel, Outlook, Word, and scheduling or reporting tools.
• Clear written and verbal communication skills and the ability to coordinate with technicians, vendors, managers, and building occupants.
• Authorization to work in the United States without sponsorship.

Nice To Haves

• Associate or bachelor’s degree in facilities management, construction management, engineering, business, or a related field.
• Certified Maintenance & Reliability Professional (CMRP), Certified Facility Manager (CFM), Facilities Management Professional (FMP), or similar certification.
• Experience in a regulated, critical, campus, healthcare, manufacturing, government, education, or multi-site environment.
• Familiarity with preventive-maintenance strategies, asset management, inventory control, contractor management, and basic budgeting.
• Hands-on experience with project-management tools or specialized scheduling platforms.

Responsibilities

• Plan and schedule preventive and corrective maintenance, inspections, repairs, and minor facility projects.
• Review work requests to verify scope, priority, labor requirements, materials, permits, safety needs, and estimated duration.
• Build daily, weekly, and long-range maintenance schedules using a computerized maintenance management system (CMMS).
• Coordinate technician availability, contractor schedules, building access, shutdown windows, and occupant communications.
• Create work orders, job plans, task lists, labor estimates, parts lists, and standard procedures for recurring work.
• Coordinate with procurement and storeroom personnel to ensure required parts, tools, equipment, and services are available before work begins.
• Monitor backlog, schedule compliance, preventive-maintenance completion, work-order aging, labor utilization, and maintenance KPIs.
• Adjust schedules for emergency repairs and changing operational priorities while minimizing disruption to occupants and business operations.
• Maintain accurate records of work performed, asset history, inspections, permits, warranties, and contractor documentation.
• Coordinate external contractors and communicate proactively with stakeholders while delivering high-quality customer service.
• Analyze operational data and track KPIs to drive performance, while adhering to safety regulations and compliance standards.
• Reduce work-order backlogs, deliver maintenance on time, provide accurate labor, materials, and duration estimates, and minimize equipment downtime and repeat repairs.

Benefits

• 401(k) plan with matching company contributions.
• Comprehensive medical, dental, and vision care.
• Paid parental leave at 100% of salary.
• Paid time off and company holidays.
• Early access to earned wages through Daily Pay.
• Supportive culture and comprehensive benefits package prioritizing mental, physical, and emotional health.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED