Facilities Quality & Standards Manager

Aramark•Chicago, IL

9d•$75,000 - $85,000

About The Position

The Quality - Standard Manager II implements technical expertise to evaluate Aramark's operating program standards, measure performance and recommend solutions in order to enhance or improve operations. Drives adherence to Aramark program standards and Standard Operating Procedures (SOP's) for each specific line of service: Grounds and Landscaping, Operations and Maintenance, and Cleaning. Conducts research on the facilities industry to help Aramark remain competitive and innovative.

Requirements

Requires at least 3-5 years of technical experience in the appropriate facilities related operations or similar, complex multi-location businesses
Requires a bachelor’s degree or equivalent experience in a related field
Ability to lead multiple projects and assignments in a diverse environment with focus on client and customer services.
Demonstrates strong interpersonal, analytical and communication skills: verbal, written, presentation and the ability to connect with a wide range of people and behavior styles
Skilled with handheld technology and Microsoft Office
Proven analytical and decision-making skills
Creative and flexible in demeanor and style to adapt to new situations in a constantly evolving, dynamic environment
Encourages and demonstrates collaboration by developing cooperative relationships throughout the organization

Responsibilities

Develops and accountable for a safety culture that fosters a work environment where no one gets hurt
Provides support and assistance to the Senior Director and Director of Innovation and Expertise to identify and report market trends, potential new technologies, innovative practices, database and systems that increase market differential
Assists with the development of databases to manage, evaluate and forecast facilities talent and or programs
Performs tasks in maintenance, custodial, and grounds services while using the Facilities Program Audit to learn the practices of upgrading, updating, and enhancing best practices in FM
Reviews work orders and project specifications and estimates material and labor to complete the project
Assists in coordinating the activities of employees in service areas to ensure the effective and efficient utilization of staff, materials, and equipment
Supports the OpX Sr Manager, OpX Manager and or Front-Line Manager on setting up and maintaining the CMMS at multiple accounts
Performs an asset inventory of a building, enters data into the CMMS, and creates PM’s
Tours and inspects the facility to ensure total quality management requirements in maintenance, custodial and grounds operations
Ensures compliance with all local and government safety regulations
Responds to the requests of the OpX Manager, other service managers, or the Facility Manager.
Obtains technical skills and knowledge of equipment related to maintenance, custodial, energy and grounds/landscaping operations
Uses CMMS while ensuring data is accurate, and that closed loop communications is taking place with all requestors
Takes the lead in communicating with operation managers and clients
Delivers a training program on some aspect of facilities management functions
Keeps management informed of new trends, developments and regulations within the field of facilities management