Facilities Planner
About The Position
Clark Atlanta University seeks a highly organized, detail-oriented, and technically proficient CMMS / Facilities Planner / Purchasing Coordinator to support campus-wide facilities operations, maintenance planning, procurement activities, regulatory compliance, and capital planning initiatives. This position plays a critical role in enhancing operational efficiency, improving asset reliability, reducing deferred maintenance, and ensuring ongoing compliance with regulatory requirements, with a strong emphasis on Fire Life Safety (FLS) systems and programs. The successful candidate will serve as a key liaison among facilities staff, contractors, vendors, and university stakeholders to maintain a safe, reliable, and well-functioning campus environment.
Requirements
- Minimum of 1 year of experience in facilities coordination, work order management, helpdesk operations, or administrative support.
- Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint).
- Strong interpersonal skills and ability to communicate with technical and non-technical stakeholders.
Nice To Haves
- Prior experience working with a CMMS or service management system strongly preferred.
- Background in data entry, reporting, customer service, and scheduling.
- Working knowledge of facilities operations and building systems preferred.
Responsibilities
- Serve as the primary administrator for the CMMS, ensuring accurate entry, tracking, and closure of all work orders.
- Monitor open work orders daily, follow up on overdue tasks, and drive timely resolution.
- Maintain accurate asset, location, and preventive maintenance data within the CMMS.
- Generate regular reports on open, closed, and aging work orders.
- Track and report on KPIs, SLAs, response times, and completion metrics.
- Assist with continuous process improvements related to work order flow and CMMS usage.
- Coordinate service delivery with outside contractors and vendors through the work order system.
- Request, review, and track vendor proposals and bids associated with work orders.
- Verify completed work aligns with scope prior to invoice approval.
- Support monitoring and assessment of vendor performance and compliance.
- Act as a liaison between clients, facilities teams, landlords, and vendors for work order status updates.
- Respond to facility-related inquiries and complaints, ensuring timely and professional resolution.
- Document all communications, actions, and updates in the CMMS.
- Assist with scheduling and documenting preventive maintenance and inspections.
- Provide facilities helpdesk support and monitor internal and external workflows.
- Assist in training new associates on CMMS processes and work order procedures.
Benefits
- health, vision, and dental insurance
- flexible spending accounts
- health savings accounts
- retirement savings plans
- life, and disability insurance programs
- paid and unpaid time away from work
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
