FACILITIES PLANNER

Compass Group•Charlotte, NC

5d•$70,000 - $80,000•Onsite

About The Position

ESFM is the corporate facilities management (FM) division of Compass Group USA. ESFM self-performs 80% of all FM services provided to clients. Our portfolio of solution categories includes Facilities Maintenance & Engineering, ESG Programming, Laboratory Support Services, Janitorial & Industrial Cleaning, Landscaping & Grounds Management, Workplace Solutions and Managed Services. This self-performance model creates a consistent hospitality experience for clients, resulting in higher engagement and productivity from their employees. ESFM’s clients include many household names from the life sciences, technology, oil & gas and manufacturing markets. Working as the Facilities Planner, you are responsible for assisting with the overall management and operations of the healthcare facility ensuring that services offered to the customers is of superior quality.

Requirements

High School diploma or GED required
Minimum of 3 years management experience with increasing levels of responsibility within facilities services or other service related field preferred
Ability to meet deadlines and make sound decisions in stressful situations
Strong customer service skills required with the ability to communicate effectively in verbal and written form
Creative problem solving skills
Ability to identify strong talent that compliments and contributes to the client’s environment
Experience in working with outside vendors, accounts payable/receivable, and budget management preferred
Proficiency using the Internet and Microsoft Office programs including MS Word, MS Excel, MS PowerPoint, MS Outlook

Nice To Haves

Bachelor’s Degree or equivalent work experience preferred

Responsibilities

Management duties including the hiring process of the team, professional development within the team, communication with staff members, performance reviews, and personal responsibility for the Facility team
Office Services including organizing and managing daily activities and events, project and move management, development of office standards and policies and procedures, management of vendor contracts, new hire orientation assistance, communication of events or service announcements, monthly newsletter, and maintenance of intranet pages
Vendor management including vendor relations, coordination with outside vendors, performance and quality level monitoring, and researching new vendors
Safety and Security including ensuring safety and security for the facility, emergency response plans, compliance with all local regulatory requirements, function as the after-hours contact for property management, and training of office emergency procedures
Purchasing and Reporting including managing and tracking all financial reports, attendance, payroll, maintain inventory, service reports and accomplishments