Facilities Operations Manager

Block by Block • Montgomery, AL

2d • Onsite

About The Position

Block by Block is seeking an Operations Manager to oversee one of our Ambassador programs. This role requires advanced client relationship management skills to manage daily district program operations and deliver continual program improvements. We're looking for someone with strong managerial skills, a great work ethic, experience supervising a team of employees, and a passion for creating a great experience. This position is ideal for individuals with management experience in facilities operations, hospitality, retail, or public space administration. The company is an equal-opportunity employer that celebrates diversity and is committed to creating an inclusive environment for all employees. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Requirements

• Minimum of 5 years management experience required in one of the industries listed in job posting.
• High School Diploma Required
• Expert Customer Service Skills -- Our entire mission is to be friendly and engaging. Must lead by example with their friendliness and with a positive attitude.
• Expert Judgement -- must be comfortable and competent in order to make decisions based on information available.
• Excellent Communication Skills
• Expert in level technology and computer skills Must have a strong background with proficiency in MS Word, MS Excel and MS Outlook.

Nice To Haves

• College or Extended Education preferred.
• Management experience in facilities operations, hospitality, tourism management, event management, or public spaces administration.
• Supervised a small team of people.
• Outgoing, positive, and personable.
• Enjoys working outside in varying weather conditions.
• Loves interacting with people and making their day.
• Is a problem solver and innovator.
• Strong communication and narration abilities.

Responsibilities

• Hiring and training a positive, skilled, and dependable team.
• Adjusting the deployment of resources to match changing needs.
• Identifying and solving problems to improve program quality.
• Procuring and managing inventory of supplies and equipment.
• Reporting outcomes through various channels (spreadsheets, Kronos Timekeeping, Budgets).
• Hands-on working management in the field to provide coaching, mentoring, and continuous training.

Benefits

• annual incentive
• paid weekly
• free uniforms
• great benefits

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED