Facilities Operations Manager

Block by Block • Stamford, CT

11d • $100,000 - $110,000

About The Position

Join us in making a difference in YOUR community! Be the change you want to see in your community -- lead our team to create a vibrant and welcoming downtown experience! Block by Block is seeking an Operations Manager to oversee one of our Ambassador programs. This role requires advanced client relationship management skills to manage daily district program operations and deliver continual program improvements. We're looking for someone with strong managerial skills, a great work ethic, experience supervising a team of employees, and a passion for creating a great experience.

Requirements

• 5-7 years of operations management experience Required
• Security Licensure Required
• Driver's License in good standing Required
• Ability to operate a pick-up truck with trailer
• Minimum of 5-7 years Management Experience
• Security Licensure
• Driver's License in good standing
• Expert Customer Service Skills -- Our entire mission is to be friendly and engaging. Must lead by example with their friendliness and with a positive attitude.
• Expert Judgement -- must be comfortable and competent in order to make decisions based on information available.
• Excellent Communication Skills
• Expert in level technology and computer skills Must have a strong background with proficiency in MS Word, MS Excel and MS Outlook.

Nice To Haves

• Prefer general outdoor lawncare and lawncare machinery experience as well
• College or Extended Education preferred

Responsibilities

• Hiring and training a positive, skilled, and dependable team.
• Adjusting the deployment of resources to match changing needs.
• Identifying and solving problems to improve program quality.
• Procuring and managing inventory of supplies and equipment.
• Reporting outcomes through various channels (spreadsheets, Kronos Timekeeping, Budgets).
• Hands-on working management in the field to provide coaching, mentoring, and continuous training.

Benefits

• $100K - $110K, plus annual bonus (weekly pay, pay advance before pay day, free uniforms, great benefits!)
• Opportunities for professional development and career advancement.
• Join a positive, skilled, and dependable team where you'll create a work family, not just a schedule.
• Lead a team of innovators to continually improve the quality of our program and visitor experience.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED