Facilities Operations Manager

Block by Block•Philadelphia, PA

9h•Onsite

About The Position

Block by Block is seeking an Operations Manager to oversee one of their Ambassador programs. This role requires advanced client relationship management skills to manage daily district program operations and deliver continual program improvements. The ideal candidate will have strong managerial skills, a great work ethic, experience supervising a team of employees, and a passion for creating a great experience. The company emphasizes that their rapid growth provides endless opportunities for long-term career growth, with a high percentage of their management team starting in other roles within the company.

Requirements

Minimum of 5 years Management Experience in similar field
High School Diploma Required
Proficiency in MS Word, MS Excel and MS Outlook.

Nice To Haves

College Degree preferred
5-7 years of experience in facilities operations management or public space maintenance
Supervised a team of people
Outgoing, positive, and personable
Enjoys working outside in varying weather conditions
Loves interacting with people and making their day
Is a problem solver and innovator
Strong communication and narration abilities
Expert Customer Service Skills - positive attitude
Expert Judgement
Excellent Communication Skills

Responsibilities

Hiring and training a positive, skilled, and dependable team.
Adjusting the deployment of resources to match changing needs.
Identifying and solving problems to improve program quality.
Procuring and managing inventory of supplies and equipment.
Reporting outcomes through various channels (spreadsheets, Timekeeping, Budgets).
Hands-on working management in the field to provide coaching, mentoring, and continuous training.