Facilities Manager

USHG•New York, NY

16h•$85,000 - $90,000•Onsite

About The Position

Perched sixty stories above Lower Manhattan, Manhatta serves seasonal, inspired cooking, and offers stunning views of New York City, its bridges, and waterways. Manhatta is a restaurant and full-service event space from Danny Meyer’s Union Square Hospitality Group, combining sky-high views with down-to-earth hospitality. The Facilities Manager is a hands-on leader and systems architect responsible for maintaining a safe, functional, and beautiful restaurant environment. This role owns the full spectrum of Repairs & Maintenance and champions house pride, ensuring all spaces reflect our commitment to excellence and hospitality. You bring a proactive, solutions-oriented mindset, balancing long-term planning with real-time problem solving, and lead teams and vendor partners to deliver high quality maintenance and repairs. Most importantly, you inspire accountability, consistency, and care in every space you support.

Requirements

2–3 years of facilities, maintenance, or related experience (hospitality or restaurant experience preferred)
Working knowledge of general trades (e.g., plumbing, carpentry, electrical, or handyman work)
Strong organizational and problem-solving skills with the ability to prioritize in a fast-paced environment
Experience managing people, vendors, or projects with a focus on quality and accountability
Comfort using Microsoft Office and maintenance management systems
Ability to lift up to 50 lbs and work in various physical environments as needed
A collaborative, calm, and proactive approach with a passion for supporting great guest experiences
Fluency in Spanish strongly preferred

Responsibilities

Cultivate a culture of Enlightened Hospitality for all stakeholders that supports our business objectives and growth
Embody, teach, and inspire USHG Behaviors across the facilities and cleaning teams, leading with integrity and care
Directly supervise and develop the Maintenance Supervisor, providing coaching, clear performance expectations, and career growth pathways
Lead and develop the facilities and cleaning teams, setting clear expectations and fostering a culture of accountability, growth, and house pride
Develop a facilities team capable of handling painting, carpentry, light plumbing, and general handyman needs with skill and consistency
Build and document clear SOPs for all facilities and cleaning functions ensuring that standards are written, trained and transferrable
Partner with Home Office facilities team to build, maintain, and execute comprehensive preventive maintenance schedules
Oversee day-to-day Repairs & Maintenance, ensuring timely, high-quality execution of both preventive and reactive work
Champion a preventive maintenance mindset by identifying issues early and partnering with teams to avoid guest-facing disruptions
Manage vendor relationships and projects, ensuring work is completed on time, on budget, and to USHG standards
Conduct regular walkthroughs of FOH and BOH spaces to assess conditions, prioritize needs, and maintain exceptional presentation
Serve as the primary Facilities partner to the Events GM, supporting the physical readiness for all event spaces before, during, and after every event
Partner cross-functionally with Operations, Culinary, and Events teams to support daily service, special events, and overall facility readiness
Ensure compliance with all regulatory requirements and maintain organized documentation, permits, and service records

Benefits

Competitive pay and bonus potential: Annual compensation of $85,000 - $90,000, plus eligibility for a performance-based bonus, with consideration for your experience and impact
Comprehensive health coverage: Medical, dental, and vision insurance, plus flexible spending options for healthcare and dependent care
Time to recharge: Generous paid time off and paid parental leave to support life outside of work
Investing in your future: A matched 401(k) plan to help you grow long-term savings
Peace of mind: Life insurance, employee assistance programs, and exclusive access to primary care, mental health, and other wellness services.
Support in times of need: Access to the USHG HUGS Employee Relief Fund, offering direct assistance to team members facing unexpected hardship
Dining Credit: An annual dining credit to enjoy exceptional meals and experiences at any of our restaurants
Dining Discount: A 51% dining discount across the entire USHG family of restaurants to share unforgettable meals with friends and loved ones
Convenience & flexibility: Pre-tax commuter benefits for transit and parking
Growth and community: Opportunities for learning, mentorship, and collaboration with some of the most passionate people in hospitality.