Facilities Manager

The Arc of Opportunity•Fitchburg, MA

6d•Onsite

About The Position

The Facilities Manager is responsible for overseeing the maintenance, safety, compliance, and operational readiness of the organization’s facilities, grounds, equipment, and vehicle fleet. This position combines hands-on technical experience with leadership responsibilities to ensure all residential properties and main campus are maintained in a safe, clean, compliant, and hazard free condition.

Requirements

High school diploma or GED required
Four years of experience can be substituted for educational requirements.
Minimum of four years of experience in comparable work with transferable skills.
Valid driver's license and acceptable CORI/background check required.
Strong organizational, problem-solving, and communication skills.
Ability to manage multiple priorities in a fast-paced, hands-on environment.
Ability to lead and develop a cross-functional team.

Responsibilities

Perform and oversee routine maintenance and repair of facilities, grounds, and equipment, including plumbing, electrical, light construction, and general upkeep.
Create systems, maintain schedules, and support the Facility Supervisor with preventative maintenance for all residences and the main campus.
Schedule and coordinate external inspections (e.g., fire, building, housing, vehicle inspections) with the Facility Supervisor.
Schedule recurring services (HVAC, fire alarm, elevator, waste removal, shredding) and ensure documentation is electronically filed for compliance.
Complete required routine safety walk-through inspections and compliance documentation, including quarterly facility inspections, monthly checks of emergency lighting and hot water systems, and appliance checks.
Create schedules for and perform snow removal and seasonal property maintenance.
Responsible for maintenance, repairs, operational readiness, and documenting compliance of the organization’s vehicle fleet.
Create systems for and support the facility team in completing and documenting monthly vehicle inspections.
Coordinate and oversee work performed by external contractors.
Connect to the community to expand the diverse selection of contractors for services rendered at facilities.
Communicate effectively with internal cross-functional teams regarding work orders, maintenance needs, and project updates.
Track and document maintenance activities and service records.
Lead and coordinate the implementation of systems, processes, and operational improvements.
Monitor, reply to, organize, and analyze trends of facility work orders/tickets.
Supervise the Facilities team, set goals, conduct performance evaluations, and develop teammates' skill sets and coach them to success through mentoring.
Participate in and coordinate 24-hour emergency response coverage as needed.
Other duties as assigned.