Facilities Manager

Red Ventures • Charlotte, NC

13h • Onsite

About The Position

The Facilities Manager is responsible for the day-to-day operation, safety, and performance of Red Ventures’ campus facilities, ensuring an efficient, reliable, and high-quality workplace environment for employees. This role oversees building systems, preventive maintenance programs, vendor performance, and service delivery across the campus, while ensuring facilities meet operational, safety, and compliance standards. The Facilities Manager partners closely with internal stakeholders, service providers, and contractors to proactively address facility needs, minimize disruption to daily operations, and continuously improve the employee workplace experience. While the role may support facility upgrades and improvement initiatives as needed, the primary focus is operational excellence, lifecycle asset management, and responsive facilities support. This position also includes direct management of technician(s) and may involve occasional multi-site support across additional Red Ventures locations.

Requirements

• 5+ years of experience in facilities operations, building maintenance, or workplace services within a corporate, campus, or multi-site environment.
• Experience managing third-party vendors and service contracts, including performance oversight and issue resolution.
• Proven ability to manage operating budgets, review invoices, and identify cost-optimization opportunities.
• Experience leading or supervising facilities technicians or service teams.
• Strong communication and coordination skills, with the ability to partner effectively with internal stakeholders and external service providers.
• Ability to support multiple locations and manage competing priorities in a fast-paced environment.
• Strong understanding of building systems, preventive maintenance, service delivery, and day-to-day campus operations.
• Ability to manage service providers, evaluate performance, lead reviews, and ensure work meets scope, quality, and safety standards.
• Experience tracking operating budgets, reviewing invoices, forecasting costs, and identifying efficiency and cost-saving opportunities.
• Skilled at scheduling maintenance, coordinating vendors and technicians, and balancing operational needs with workplace impact.
• Proactive in identifying facility issues, prioritizing repairs, and resolving problems with minimal disruption.
• Clear communicator with the ability to translate operational needs, provide updates, and align with business partners.
• Experience leading and developing technicians through clear expectations, coaching, and accountability.
• Ability to manage and coordinate facilities services across multiple locations and remote teams.

Nice To Haves

• Professional certification such as CFM (Certified Facility Manager), FMP, SFP, or similar facilities-related credential.
• Experience supporting a large corporate campus, multi-building environment, or multi-site portfolio.
• Working knowledge of CMMS platforms, asset lifecycle management, and preventive maintenance planning.
• Familiarity with workplace safety, regulatory compliance, and life-safety systems, including inspections and audits.
• Experience partnering with dedicated project managers on capital improvements, renovations, or workplace upgrades.
• Exposure to space planning, occupancy planning, or workplace experience initiatives.
• Strong data and reporting skills, including vendor KPIs, budget tracking, and operational metrics.
• Experience operating in a fast-paced, growth-oriented, or high-change environment.

Responsibilities

• Support facility renovation, construction, and capital improvement initiatives by providing operational expertise, site coordination, and continuity between ongoing facility operations and active projects.
• Partner with the Project Manager and contractors to help define scopes of work, validate operational requirements, and ensure projects align with long-term facility standards and business needs.
• Assist with reviewing project pricing, schedules, and phasing to help minimize disruption to daily operations and ensure operational readiness.
• Coordinate on-site activities, monitor impacts to building operations, and communicate operational considerations, risks, and status updates to internal stakeholders as needed.
• Plan, schedule, and oversee preventive maintenance programs across all campus buildings to ensure reliability, safety, and longevity of building systems while minimizing disruption to business operations.
• Monitor building systems and infrastructure (HVAC, electrical, plumbing, life safety, vertical transportation, etc.) and coordinate corrective maintenance as needed.
• Manage ongoing campus operational initiatives such as carpet replacement, exterior cleaning, parking deck maintenance, and seasonal readiness programs.
• Support occupancy readiness & campus layout efforts through planning, contractor coordination, and workspace preparation.
• Serve as the primary point of contact for all facilities service providers, ensuring consistent service delivery across maintenance, operations, and facility support functions.
• Coordinate vendor schedules, site access, on-site escorts, work verification, and follow-up to ensure work is completed safely, accurately, and to expected standards.
• Lead vendor quarterly business reviews, evaluate efficiencies, and identify opportunities for service improvement or cost reduction.
• Conduct vendor market research to assess alternatives and ensure competitive pricing.
• Recommend contract renewals or changes as appropriate.
• Support the development and management of facilities operating budgets, including service contracts, maintenance programs, and operational initiatives.
• Track expenses against budget, review and approve invoices, requisitions, and payments, and ensure proper cost allocation and documentation.
• Identify and implement cost-optimization opportunities while maintaining service quality, including efficiency improvements, preventive maintenance enhancements, and space utilization strategies.
• Provide facilities support, project coordination and/or potential vendor engagement for RV offices outside the Charlotte campus, including New York City, Atlanta, and Puerto Rico locations.
• Coordinate remote vendor support, preventive maintenance schedules, and service requests to ensure consistent standards and service levels across all locations.
• Maintain regular communication with local stakeholders to address facility needs, share updates, and support operational continuity at remote sites.
• Manage facility service requests and campus repair needs, ensuring timely response, appropriate prioritization, and accurate documentation within applicable systems.
• Maintain records related to maintenance activities, inspections, warranties, vendor contracts, and compliance requirements.
• Ensure operational continuity through proactive coordination with internal partners, vendors, and leadership, anticipating facility needs before they impact the business.
• Manage a small team of facility technicians.
• Set and communicate clear expectations by defining scopes and delegating tasks, and setting priorities, success measures, and standards of performance.
• Provide ongoing feedback and coaching to support performance and skills growth.
• Maintain open, timely two-way communication by sharing relevant information, translating decisions into team context, and listening and responding to employee needs.
• Supporting workforce scheduling, workload balancing, and on-site coverage to meet operational demands.

Benefits

• Health Insurance Coverage (medical, dental, and vision)
• Life Insurance
• Short and Long-Term Disability Insurance
• Flexible Spending Accounts
• Holiday Pay
• 401(k) with match
• Employee Assistance Program
• Paid Parental Bonding Benefit Program
• Flexible Paid Time Off (PTO): We believe time to rest and recharge is essential. That’s why we offer a generous and flexible PTO policy. Full-time employees accrue 20 days of PTO for a full calendar year annually, with an increase to 25 days after five years of service.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed