Facilities Manager

Caesars Entertainment•Baltimore, MD

12d•Onsite

About The Position

Manage the day-to-day operations of the Facilities Department, ensuring all building systems, equipment, and facilities operate safely and efficiently. Oversee preventative maintenance programs, work order processes, and repair activities to maximize equipment reliability and minimize downtime. Inspect buildings, equipment, and operational areas to identify maintenance needs and ensure facilities remain in excellent condition. Coordinate the cleanliness, upkeep, maintenance, and repair of all assigned facilities, grounds, and infrastructure. Monitor utility consumption and recommend cost-saving and energy-efficiency initiatives. Ensure compliance with all applicable safety regulations, environmental standards, company policies, and operating procedures. Maintain facility emergency response procedures and ensure emergency equipment remains operational and properly maintained. Coordinate facility improvement projects, renovations, equipment installations, and construction activities. Assist in planning, budgeting, scheduling, and executing departmental projects and capital improvements. Solicit vendor proposals, review project bids, and coordinate contractor activities. Monitor project progress to ensure work is completed on schedule, within budget, and according to established specifications. Review and interpret blueprints, technical drawings, and project documents. Support casino floor modifications and departmental changes requiring facility enhancements or infrastructure updates. Supervise Facilities Supervisors, technicians, and support staff. Schedule, assign, and monitor work activities to ensure efficient department operations. Provide coaching, training, and performance feedback to team members and supervisors. Participate in hiring, onboarding, performance evaluations, corrective action, and employee development initiatives. Foster a culture of accountability, teamwork, safety, and service excellence. Develop supervisors' leadership skills, problem-solving abilities, and operational effectiveness. Assist with departmental budgeting, forecasting, and expense control. Manage inventory levels, purchasing activities, and vendor relationships. Maintain maintenance records, project documentation, equipment logs, and departmental reports. Prepare reports, business correspondence, policies, procedures, and operational documentation as required. Identify opportunities for operational improvements, cost savings, and increased efficiency. Promote and uphold company service standards throughout the department. Ensure facility-related concerns impacting guests or team members are addressed promptly and professionally. Support service recovery efforts and ensure team members are empowered to resolve issues effectively. Collaborate with other departments to support operational needs and property initiatives. Perform all other duties as assigned.

Requirements

High School Diploma or GED required.
Minimum five (5) years of facilities, engineering, maintenance, or construction experience.
Minimum three (3) years of supervisory or management experience.
Experience managing facility maintenance programs, vendor relationships, and construction projects required.
Valid driver's license required.
Acceptable Motor Vehicle Record (MVR) required.
Ability to obtain and maintain all required gaming licenses and certifications.
Working knowledge of HVAC, electrical, plumbing, mechanical, gas, and building systems.
Strong understanding of preventative maintenance and facility management practices.
Ability to read and interpret blueprints, technical documents, specifications, and contracts.
Knowledge of budgeting, purchasing, inventory control, and vendor management.
Strong organizational, analytical, and problem-solving skills.
Excellent communication, leadership, coaching, and interpersonal skills.
Ability to manage multiple priorities in a fast-paced environment.
Proficient in Microsoft Office and maintenance management software systems.

Nice To Haves

Associate's or Bachelor's degree in Facilities Management, Engineering, Construction Management, Business Administration, or a related field preferred.
Hospitality, gaming, casino, hotel, or large commercial property experience preferred.
Equivalent combination of education and experience may be considered.

Responsibilities

Manage the day-to-day operations of the Facilities Department, ensuring all building systems, equipment, and facilities operate safely and efficiently.
Oversee preventative maintenance programs, work order processes, and repair activities to maximize equipment reliability and minimize downtime.
Inspect buildings, equipment, and operational areas to identify maintenance needs and ensure facilities remain in excellent condition.
Coordinate the cleanliness, upkeep, maintenance, and repair of all assigned facilities, grounds, and infrastructure.
Monitor utility consumption and recommend cost-saving and energy-efficiency initiatives.
Ensure compliance with all applicable safety regulations, environmental standards, company policies, and operating procedures.
Maintain facility emergency response procedures and ensure emergency equipment remains operational and properly maintained.
Coordinate facility improvement projects, renovations, equipment installations, and construction activities.
Assist in planning, budgeting, scheduling, and executing departmental projects and capital improvements.
Solicit vendor proposals, review project bids, and coordinate contractor activities.
Monitor project progress to ensure work is completed on schedule, within budget, and according to established specifications.
Review and interpret blueprints, technical drawings, and project documents.
Support casino floor modifications and departmental changes requiring facility enhancements or infrastructure updates.
Supervise Facilities Supervisors, technicians, and support staff.
Schedule, assign, and monitor work activities to ensure efficient department operations.
Provide coaching, training, and performance feedback to team members and supervisors.
Participate in hiring, onboarding, performance evaluations, corrective action, and employee development initiatives.
Foster a culture of accountability, teamwork, safety, and service excellence.
Develop supervisors' leadership skills, problem-solving abilities, and operational effectiveness.
Assist with departmental budgeting, forecasting, and expense control.
Manage inventory levels, purchasing activities, and vendor relationships.
Maintain maintenance records, project documentation, equipment logs, and departmental reports.
Prepare reports, business correspondence, policies, procedures, and operational documentation as required.
Identify opportunities for operational improvements, cost savings, and increased efficiency.
Promote and uphold company service standards throughout the department.
Ensure facility-related concerns impacting guests or team members are addressed promptly and professionally.
Support service recovery efforts and ensure team members are empowered to resolve issues effectively.
Collaborate with other departments to support operational needs and property initiatives.
Perform all other duties as assigned.