Facilities Manager

Four Seasons, The Care You Trust•Flat Rock, NC

12d•Onsite

About The Position

This position is responsible for the maintenance of the facilities, buildings, grounds, and parking lots, including mechanical, water, heating, ventilation, and air conditioning systems (HVAC). The goal is to ensure our locations are compliant, organized, clean, inviting, and safe for staff, volunteers, patients, and visitors. The Facilities Manager must maintain all Four Seasons’ properties in compliance at all times with both internal and external standards. These duties can be performed by self, other staff, volunteers, subcontractors, or vendors with approval from the leader, but remain the responsibility of the Facilities Manager. It is imperative that this exempt position exhibit Four Seasons’ Values through every interaction and utilize industry standard best practices for effective performance in this role.

Requirements

Working knowledge of all construction trades (including but not limited to electrical, plumbing, HVAC, fire suppressions systems, interior finish work and carpentry)
Working knowledge of life safety standards, work environment and fire prevention safety
Ability to acquire, apply and share technical and administrative knowledge and skills associated with description of duties as assigned
Knowledge of HIPAA privacy policies
Read and understand electrical, oxygen/gas, water, HVAC controls
Excellent organization skills, demonstrating excellent attention to detail and accuracy
Excellent written, oral, and collaborative communication skills, consistently demonstrating the ability to speak effectively, listen to understand, express facts and ideas clearly and convincingly, demonstrating excellent interpersonal skills and superior customer service
Basic skills in MS Office: Outlook, Word, Excel, etc.
Ability to work independently with minimum supervision, working under pressure to meet deadlines
Ability to anticipate, determine goals, identify relevant information, set priorities, plan, prioritize, and deadlines, while taking initiative and utilizing innovative techniques to achieve objectives and needs of the organization
Ability to identify and recognize unsafe conditions or work practices
Ability to make sound decisions and provide valid recommendations by using facts, experiences, common sense, risk assessment and analytical thought, in a collaborative way to ensure positive movement is achieved
Ability to interact with various departments throughout the organization
Ability to manage a team, be an active team player, positively collaborating with team members to achieve goals, and ensure efficient, timely and accurate completion of maintenance needs
High School Graduate or equivalent
Courses related to facility maintenance or related experience
Minimum five years general maintenance experience
Minimum three years facilities management experience
Valid driver’s license and proof of automobile insurance

Nice To Haves

Associate’s degree preferred
Experience in a healthcare setting, preferred
Leadership Experience, preferred
Licensed Tradesman, preferred

Responsibilities

Work to achieve performance goals, pursue progress toward my learning plan (MLP) and consistently demonstrate Four Seasons values and competencies.
Completion and/or oversite of facility repair, maintenance, inspections, and cleanliness of the floors, walls, bathrooms, outside grounds, building exterior, life safety equipment and other areas.
Collaboratively develop, coordinate and facilitate the preventative maintenance program for all agency facilities and equipment, playing an active role in facility repair and preventative maintenance needs, ensuring all life safety requirements are met.
Respond appropriately to emergencies or urgent issues as they arise and provide prompt response to all maintenance request needs.
Provide leadership, mentorship, and encouragement to members of the Facilities Team including technicians, volunteers, and vendors, assuring that the competency of team members are in alignment with tasks and responsibilities, while providing coaching, mentorship and training to ensure growth and development is obtained.
Be a part of a collaborative Facilities Team that ensures all locations are neat, clean, organized, inviting and safe for all individuals.
Ensure that agreed-upon work by staff or contractors has been completed satisfactorily, including follow-up needs for deficiencies or outstanding items.
Report any issues, irregularities, deficiencies, and/or unsafe conditions immediately to Senior Leader.
Manage improvements of facility related renovations, expansions, and upgrades within budget parameters and timeline requirements, as directed.
Manage Facilities Budget.
Consistently assess all locations on a monthly basis for facility-related needs and to ensure safety and compliance at all times.
Actively participate in and coordinate emergency preparedness efforts as requested or determined.
The manager will be responsible for procurement of supplies and resources needed throughout the organization and collaborate with both clinical and non-clinical teams to ensure supplies are ordered, received, distributed, and stored properly.
Ensure that all Four Seasons’ properties adhere to the Four Seasons Facility Brand Guide.
Assess and manage the competency of facility team members to ensure safe work environments.
Be on-call and after hours for Facilities as needed.
Ensure set up and break down of meeting spaces as necessary while also ensuring the meeting spaces available are neat, clean and in good working order to meet the needs of the organization.
Ensure all buildings are stocked with necessary equipment, materials and supplies.
Understand services & responsibilities of staff and volunteers under their supervision.
Actively participate in Environment of Care Committee with focus on life safety issues and workplace safety.
Abide by all Four Seasons privacy, confidentiality and HIPAA policies.
Ensure buildings meet health and safety requirements.
Conduct and prepare for on-going audits, walk-throughs, and inspections.
Maintain accurate records (written and electronic), actively using organization’s SharePoint/document repository system for electronic record retention storage.
Perform detailed work using and promoting industry standard best practice and high-level accuracy.
Update skills through participation in seminars and continuing education opportunities.
Develop excellent rapport with others, function as a team member and work independently with minimum supervision.
Collaboratively complete budget practices and invoicing for Facility needs.
Demonstrate Four Seasons’ values at all times.
Consistently utilize technology as Four Seasons’ provides and makes possible.
Submit weekly big rocks to leader to ensure consistent communication and agreement on priorities.
Work collaboratively with the Facilities Committee, Environment of Care Committee, Safety Officer and HIPAA Security Officer.
Collaborate with Home Stores, Warehouse, Foundation, and all of Four Seasons teams consistently and as needs arise.
Other duties as assigned.

Benefits

Competitive Salaries, Reviewed Annually
Annual Operational Performance Bonus Opportunities
$0 Employee Premiums on Medical Insurance
Annual $600 Well-Care Benefit Towards Self-Care, Childcare, Pet Care, or Elder Care
Medical & Dental Insurance Benefits First of the Month after Hire
403B Retirement Plan with Employer Match
Generous Paid Time Off Package- 20-29 Days of PTO Per Year
Up to 6 Paid Holidays
Employer Paid STD, LTD, & Life Insurance
Employer Paid Teletherapy & Telemedicine Coverage
Health & Dependent Care Flexible Spending Accounts
A Robust Employee Wellness Program
Up to $3k in Tuition Reimbursement Each Year