Operations - Facilities Manager (Mon-Fri Days)

RainCity Housing and Support Society • Vancouver, BC

5d • Hybrid

About The Position

RainCity Housing is an organization that makes a difference in people’s lives. Our mission is to advance social equity by building upon the strengths of our community and of each individual. With a goal of providing a home for everyone, RainCity’s programs sustain relationships, strengthen communities, and make change for people experiencing homelessness, mental health, trauma, and substance use issues. RainCity Housing has been developing emerging and promising practices for over 40 years in social services and healthcare, providing Housing First, harm reduction and supports for community members who access our services.

Requirements

• Diploma in a discipline related to property/building maintenance or management.
• Minimum of five (5) years of recent, related experience in complex building/maintenance operations setting, including at least one year in a management capacity leading unionized staff
• Significant experience in building maintenance tasks such as carpentry, plumbing, electrical and painting
• Class 5 driver’s license and acceptable driver’s abstract.
• Ability to understand, communicate and support the mission and values of RainCity Housing, and the models/methods of supporting clients including the principles of Housing First and Harm Reduction.

Nice To Haves

• Non-profit experience preferred.
• An equivalent combination of education, training and experience will be considered.

Responsibilities

• Oversees all aspects of the planning, implementation, delivery and evaluation of programs and services associated with RainCity Housing physical plant which is comprised of multiple-unit housing.
• Ensures allocation of the necessary fiscal, technological, physical, and human resources required to meet the strategic and operational maintenance and cleaning needs of the RainCity Housing programs and services.
• Ensures RainCity facilities are safe, hygienic, and meet all code and by-law requirements.
• Monitors the commercial kitchens in their portfolio on an as needed basis to support the Food Services Manager.
• Plans, implements, and evaluates programs and services for the RainCity physical plant including building construction, preventative maintenance, renovations, facilities security, grounds keeping, housekeeping and custodial services.
• Ensures building code and by-law compliance throughout the organization.
• Reviews all operating agreements and monitors operational compliance to satisfy stakeholders.
• Participates in the development and implementation of RainCity strategic plans, goals, and objectives.
• Oversees periodic maintenance, servicing and inspection of equipment including chillers, heating and ventilation systems, plumbing fixtures, sewage systems, electrical fixtures and circuitry, pumps, motors, elevators and related instrument and controls.
• Develops, publishes, implements, and monitors maintenance schedules for all RainCity facilities.
• Establishes corrective and emergency maintenance procedures.
• Periodically inspects facilities including mechanical and heating systems, suites, and grounds, to identify and resolve deficiencies.
• Prepares periodic reports for the Director, Facilities regarding maintenance issues, long-term planning to maintain property value, property development or redevelopment activities.
• Monitors and supervises maintenance requests received and ensures appropriate action is completed.
• Assigns daily and emergency work to maintenance workers, monitors completion of assigned work.
• Ensures safety of personnel and building clients while performing maintenance work
• Prepares repair, capital and building improvement specifications in conjunction with the Director, Facilities; obtains quotations per policies; consults experts for complex specifications.
• Inspects and approves work undertaken by contractors and sub-trades.
• Leads and directs staff in the development and application of new technologies in maintenance and custodial processes to achieve higher efficiency, productivity, and client service levels.
• Oversees equipment, material and fleet management including purchasing, warehousing, and inventory control.
• Oversees the RainCity vehicle fleet; arranges insurance, vehicle repairs and maintenance; monitors and maintains the vehicle booking system.
• Develops and proposes the annual budget for operations, monitors, and reports expenditures.
• Approves and codes invoices and reviews financial statements.
• Establishes and maintains effective working relationships with all levels of RainCity Housing management, employees, clients, and the public.
• Works with vendors, outside agencies, and community partners, as needed.
• Performs other related projects or duties, as assigned.
• Responsible for the hiring, evaluation, professional development, discipline and dismissal of the Maintenance and Custodial team
• Builds the capacity of staff teams by implementing and leading processes for coaching, development, and performance appraisal.
• Supervises maintenance and custodial staff team attendance and deals with attendance issues including absenteeism, authorizing overtime, leave requests, vacations, etc.
• Manages scheduling as required; ensures all shifts are appropriately staffed and no overtime is accrued without prior approval; ensures there is a pool of casual staff, as required.
• In conjunction with HR, ensures the workplace meets all health and safety guidelines and regulations by establishing organizational health and safety programs at each work site.
• Maintains and submits payroll information to the payroll department for processing.
• Participates in the development and implementation of essential service plans, as a member of the senior leadership team
• Represents RainCity as the employer in labour/management meetings as required; performs bargaining unit staff duties during a strike or lockout.

Benefits

• 5 days of paid leave for Indigenous Employees for Ceremonial, Cultural, and Spiritual events per year
• 8 weeks of paid leave for gender affirming care for medical procedures for transgender and gender diverse employees, cumulative total
• Employee and Family Assistance Program available to ALL employees, including 24-hour helpline, Personal counselling, Life Coaching, Financial Coaching, Legal Referral and Advisory Services, and Health Coaching
• Municipal Pension Plan with guaranteed lifetime monthly pension when you retire
• Employer-paid benefits for employees: Core Gender Affirmation services
• $1,000/year coverage for Massage
• $500 per paramedical service Physiotherapy, Naturopath, Acupuncture, Chiropract, and more
• Vision Care, Dental Care, Prescription Drugs, Group Life Benefit (1 x annual salary,) Long Term Disability, and Unlimited Out-of-Province and Out-of-Country Emergencies.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Associate degree