Facilities Manager

City of Roanoke, Virginia•City of Roanoke Public Works - 1802 Courtland Road NE Roanoke, VA

23d•Onsite

About The Position

The City of Roanoke is seeking a Facilities Manager to serve in the Department of General Services and Sustainability. The Facilities Manager is required to manage the Facilities Management & Custodial Services divisions. In coordination with the Facilities Superintendent, the Facilities Manager will manage the city-owned buildings- plumbing, electrical, HVAC, structural, paint, and custodial staffing. The Facilities Manager will also monitor the budget and make decisions on whether projects can be completed with in-house staffing based on budgeted amount and man-hours available. Other expectations include assisting the Director of General Services in many Senior-Management level meetings, supervise staff and support the Supervisors on all Facilities business operations, carry out supervisory responsibilities in accordance with the organization's policies and applicable laws, and is responsible for interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; addressing complaints and resolving problems. The City of Roanoke is an Equal Employment Opportunity/AA/M/F/Disability Employer. To elevate the performance of the organization, we are committed to respecting, celebrating, and embracing the collective mixture of differences and similarities between our employees as a rich tapestry. Our behaviors will demonstrate open communication, and we will seek opportunities to learn, recognizing and rewarding actions that promote acceptance while suspending judgment. By doing this, we will foster an inclusive, open work environment that delivers excellent service and creates a more vibrant and inviting community. This is an exempt position. Examples of Duties SUMMARY Directs plans and coordinates the operation of the division of Facilities Management engaged in building maintenance, repair, renovation, and retrofitting projects and custodial services activities. Responsibilities entail customer service, productivity measurement, process improvements, planning, strategic management, communications, and performance effectiveness that take into account life cycle costing to ensure that projects are completed with sustainability in mind.

Requirements

Bachelor's degree from a four-year college or university with a major in business, public administration, civil, structural, or mechanical engineering, or a related field.
Five to ten years of related managerial experience in construction, property management, or a related field.
Knowledge of and experience with LEED-certified renovations or new projects.
Seven to ten years of progressive experience, including supervisory experience, required.
Ability to read, analyze, and interpret technical journals, financial reports, and legal documents.
Ability to respond to inquiries or complaints from citizens, regulatory agencies, or members of the business community orally and in writing.
Ability to effectively present information to management, public groups, and/or boards of directors.
Ability to negotiate and resolve conflicts.
Ability to define problems, collect data, establish facts, and draw valid conclusions.
Ability to interpret and deal with an extensive variety of variables.
Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with abstract and concrete variables.
Must possess a valid, appropriate driver's license issued by the Commonwealth of Virginia.
Must pass/maintain Level 1 CJIS (Criminal Justice Information System) certification yearly – as applicable.
Experience working in a cross-functional team environment.
Ability to establish a culture of safety for employees, ensure that work processes are free from safety and health hazards, ensure employees are properly trained, and maintain programs that support safety.
Knowledgeable in risk management principles and general practices.
Knowledgeable in American Disability Act.
Customer Services acumen.
Background in understanding system controls and automation.

Nice To Haves

A Master’s degree in one of the fields is preferred or an equivalent combination of education and experience.
One of the following certifications is preferred: Certified Facility Manager (CFM), Certified Professional Property Specialist (CPPS), Certified Professional Property Administrator (CPPA), Certified Professional Property Manager (CPPM), Facilities Management Administrator (FMA), Certified Project Manager (CPM), Systems Maintenance Administrator (SMA) or Facilities Management Professional (FMP).
Architecture AIA.

Responsibilities

Manage the Facilities Management & Custodial Services divisions.
Manage city-owned buildings- plumbing, electrical, HVAC, structural, paint, and custodial staffing.
Monitor the budget and make decisions on whether projects can be completed with in-house staffing based on budgeted amount and man-hours available.
Assist the Director of General Services in Senior-Management level meetings.
Supervise staff and support Supervisors on all Facilities business operations.
Carry out supervisory responsibilities in accordance with the organization's policies and applicable laws.
Responsible for interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; addressing complaints and resolving problems.
Directs plans and coordinates the operation of the division of Facilities Management engaged in building maintenance, repair, renovation, and retrofitting projects and custodial services activities.
Oversee outsourced maintenance and contracted projects.
Responsible for budget preparation, capital expenditures, and building interior replacement and repair expenditures.
Advise on the solution of difficult work problems encountered.
Ensure required OSHA and other mandated training and certifications are completed by assigned staff.
Enforce sound safety and housekeeping practices.
Review surveillance videos throughout the city when requested by staff or the Police Department.
Support the work of staff engaged in general building maintenance involving electrical, heating, air conditioning, carpentry, painting, mechanical, and plumbing, ensuring that the work is within budget and in relation to the annual CIP.
Establish goals and objectives, set priorities, develop and implement schedules and operating procedures.
Coordinate the Space Management Committee under the direction of the Director of General Services.
Establish a culture of safety for employees, ensure that work processes are free from safety and health hazards, ensure employees are properly trained, and maintain programs that support safety.
Prepare spending analysis, capital maintenance, financial estimates, and divisional reports as required.
Develop and implement divisional operational and personnel policies, and recommend new or revised policies to the Director.
Prepare the division’s operating and capital budgets and monitor and/or approve expenditures.
Develop an expenditure forecast.
Prepare long-range plans for the division that include financial analysis and project review.
Support City-wide sustainability efforts in energy reduction, performance contracting, power purchase agreements.
Coordinate with applicable departments and divisions on budgetary issues, projects, plans, and specifications.
Return phone calls within a reasonable time.
Be available to receive calls from on-call technicians after-hours/weekends and may be required to report to a location to direct and/or coordinate repairs.
Develop & maintain a Preventative Maintenance Schedule for all city facilities and equipment.