Facilities Manager

JLL•Nashville, TN

19h•$104,000•Onsite

About The Position

JLL empowers you to shape a brighter way . Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. About This Role Join us as a Facilities Manager based in Nashville, TN, where you'll lead operations across three dynamic Nashville facilities with biannual travel to our Atlanta location. This hands-on role puts you at the heart of creating exceptional workplace experiences—moving between sites weekly to ensure every detail exceeds expectations. If you're energized by delivering outstanding service, building strong stakeholder relationships, and bringing proven facilities expertise to a fast-paced environment, this is your opportunity to make a real impact across our regional portfolio. Check out some of your day: Strategic Planning & Project Implementation Support the Regional Manager in implementing short and long-term projects for the client, developing and executing the annual management plan for buildings within the area. Program Development & Operational Excellence Develop and implement innovative programs, processes, and procedures that reduce short and long-term operating costs and increase productivity by working closely with the Facility Management Lead and client stakeholders. Financial Management & Reporting Oversee development and management of capital and expense budgets through close interface with client representatives, develop monthly/quarterly variance reporting on all operating budgets, and deliver appropriate monthly/quarterly/annual reporting for the client. Client Relationship & Stakeholder Management Measure and manage client feedback (written and verbal) throughout the year, conduct formal and informal relationships with key stakeholders, and serve as a trusted advisor ensuring exceptional service delivery. Compliance & Standards Provide overall facility services in accordance with account standards, processes, and procedures, ensuring compliance with portfolio-wide initiatives and all required local, state, and federal laws and regulations pertaining to facility operations on behalf of the client. Team Leadership & Development Lead overall team management, staff development and planning, execute staff succession and growth plans, and build actionable and measurable career development plans for every direct report. Compensation & Talent Planning Participate in the compensation planning process to support competitive positioning and retention of high-performing facility teams. Additional Responsibilities Perform all other duties and tasks as assigned to support operational excellence and client satisfaction.

Requirements

8+ years of facilities management experience in a commercial setting
Strong organizational and management capabilities
Excellent verbal and written communication skills with executive presence
Proven ability to manage matrix teams (technical and administrative staff) across multiple facilities
Proficient in MS Office, MS SharePoint, and CMMS software
Knowledge of real estate, telecommunications, furniture, accounting, and building systems preferred
Assertive decision-maker who can professionally navigate high client expectations while maintaining partnership relationships

Nice To Haves

Knowledge of real estate, telecommunications, furniture, accounting, and building systems preferred

Responsibilities

Strategic Planning & Project Implementation Support the Regional Manager in implementing short and long-term projects for the client, developing and executing the annual management plan for buildings within the area.
Program Development & Operational Excellence Develop and implement innovative programs, processes, and procedures that reduce short and long-term operating costs and increase productivity by working closely with the Facility Management Lead and client stakeholders.
Financial Management & Reporting Oversee development and management of capital and expense budgets through close interface with client representatives, develop monthly/quarterly variance reporting on all operating budgets, and deliver appropriate monthly/quarterly/annual reporting for the client.
Client Relationship & Stakeholder Management Measure and manage client feedback (written and verbal) throughout the year, conduct formal and informal relationships with key stakeholders, and serve as a trusted advisor ensuring exceptional service delivery.
Compliance & Standards Provide overall facility services in accordance with account standards, processes, and procedures, ensuring compliance with portfolio-wide initiatives and all required local, state, and federal laws and regulations pertaining to facility operations on behalf of the client.
Team Leadership & Development Lead overall team management, staff development and planning, execute staff succession and growth plans, and build actionable and measurable career development plans for every direct report.
Compensation & Talent Planning Participate in the compensation planning process to support competitive positioning and retention of high-performing facility teams.
Perform all other duties and tasks as assigned to support operational excellence and client satisfaction.