Facilities Manager

JLL•Albany, NY

10d•$125,000 - $150,000•Onsite

About The Position

We are seeking an experienced Facilities Manager to oversee all facilities management operations across our Capital Region portfolio based in Albany, NY. This role will be responsible for ensuring optimal building performance, managing vendor relationships, overseeing maintenance programs, and delivering exceptional service to building occupants across multiple properties in the region.

Requirements

Bachelor's degree in Facilities Management, Engineering, Business Administration, or related field; or equivalent combination of education and experience
Minimum 7 years of progressive facilities management experience, with at least 3 years in a supervisory role
Strong knowledge of building systems, mechanical/electrical operations, and maintenance best practices
Demonstrated experience managing operating budgets and capital projects
Proficiency with CMMS (Computerized Maintenance Management Systems) and Microsoft Office Suite
Valid driver's license and ability to travel between properties within the region
Strong problem-solving skills and ability to make sound decisions under pressure
Excellent communication skills, both written and verbal
Proven ability to build effective relationships with diverse stakeholders

Nice To Haves

Certified Facility Manager (CFM), Facilities Management Professional (FMP), or similar professional certification
Experience with LEED or other sustainability programs
Knowledge of New York State building codes and regulations
Experience in corporate or commercial real estate environments
Project management certification (PMP) or demonstrated project management experience

Responsibilities

Lead day-to-day facilities operations across the Capital Region portfolio, ensuring buildings operate efficiently, safely, and in compliance with all applicable codes and regulations.
Develop and implement preventive maintenance programs to maximize asset performance and minimize downtime.
Monitor building systems including HVAC, electrical, plumbing, life safety, and security systems to ensure operational excellence.
Manage relationships with third-party service providers, contractors, and vendors to ensure quality service delivery and cost effectiveness.
Negotiate contracts, oversee performance, and ensure compliance with service level agreements.
Coordinate with procurement teams to source services and materials as needed.
Develop and manage operating budgets for assigned properties, tracking expenses and identifying cost-saving opportunities without compromising service quality.
Prepare financial reports and forecasts for senior management.
Approve invoices and purchase orders within established authority levels.
Supervise and mentor on-site facilities staff and coordinate work assignments to ensure efficient operations.
Conduct performance evaluations, provide coaching and development opportunities, and foster a culture of continuous improvement and customer service excellence.
Ensure all facilities comply with federal, state, and local regulations including OSHA, ADA, environmental standards, and building codes.
Maintain required certifications, permits, and inspection records.
Develop and implement emergency response procedures and conduct regular safety training.
Serve as primary point of contact for building occupants, addressing concerns promptly and professionally.
Conduct regular property inspections with clients and stakeholders.
Prepare operational reports and present findings to leadership and clients.