Facilities Manager

Topgolf•Ridgeland, MS

5d•Onsite

About The Position

The Facilities Manager will lead the Facilities Team, overseeing venue maintenance and operations, controlling costs and compliance, and upholding safety and standards. This role involves coaching and developing team members, managing equipment and infrastructure, controlling department budgets, ensuring regulatory compliance, and proactively identifying and addressing maintenance issues to support the overall guest experience. The Facilities Manager is expected to embody Topgolf's core values of Fun, One Team, Excellence, Courage, and Caring.

Requirements

3+ years of facilities management experience for a large or multi-unit venue
Certificate and two years of documentable HVAC or electrical journeyman-level experience
Knowledge of welding, soldering, building maintenance, construction, and mechanical/electrical repair
Experience building and leading a team, highly preferred
High school diploma or equivalent
Must have a clean driving record
Excellent communication, time management, and organizational skills
Availability to work varied shifts, including evenings, weekends, and holidays
Must be 21 years of age or older as required by state or local law
Ability to sit occasionally for administrative and scheduling tasks including computer and keyboard use
Ability to stand and walk frequently throughout the full shift
Ability to speak and listen clearly throughout the shift with team members, vendors, and leadership
Near and far visual acuity ; corrective lenses acceptable
Ability to lift and carry items up to 50 lb. frequently ; occasional team lifts above 50 lb.
Ability to frequently bend, stoop, kneel, crouch, and reach overhead and at or below shoulder level
Ability to work at varying heights including above six feet requiring balance and head-to-toe body control
Ability to navigate and work within tight, restricted, and low-clearance spaces requiring sustained kneeling, crouching, and crawling positions
Ability to grip, manipulate, and control hand and power tools requiring manual dexterity and upper body strength
Ability to operate seated motorized equipment including a Kubota UTV requiring hand-foot coordination and sustained alertness
Ability to work in and transition between extreme temperature environments including high heat and freezing conditions for extended periods outdoors
Ability to work in environments with elevated noise levels requiring the use of hearing protection

Responsibilities

Lead the Facilities Team, including coaching, developing, and driving engagement.
Ensure all team members are adequately trained, equipped, and held to a high standard.
Delegate tasks clearly and follow up to ensure timely, quality completion.
Build a team culture of pride, ownership, and proactive problem-solving.
Oversee the maintenance, repair, and replacement of all equipment, systems, and infrastructure.
Monitor the operation and proper use of all equipment, building systems, and technology.
Manage use and inventory of spare parts, maintenance supplies, and equipment.
Collaborate with the Operations team on building and grounds maintenance priorities.
Control department budgets and spending with accountability for fiscal performance.
Maintain all safety, health, and environmental policies and procedures.
Ensure all city, county, state, and federal maintenance regulations are met.
Maintain a clean driving record and manage vendor relationships effectively.
Proactively identify and address maintenance issues before they impact guests or team members.
Ensure facilities standards support the overall guest experience.
Demonstrate Topgolf's core values: Fun, One Team, Excellence, Courage, and Caring.