Facilities Manager

Topgolf•Durham, NC

17h•Onsite

About The Position

The Facilities Manager leads the Facilities team in maintaining and improving every aspect of the venue; from the game system and entertainment technology to HVAC, electrical, plumbing, building systems, and grounds. This role is responsible for the team that makes the venue safe, functional, and visually excellent every day. The Facilities Manager owns hiring, scheduling, developing, and building a strong team, while managing department budgets, inventory, vendor relationships, and full regulatory compliance. As a leader of a high-energy, guest-facing venue, this role requires a flexible schedule including evenings, weekends, and holidays, with availability to work extended hours during peak periods, special events, and high-volume seasons.

Requirements

3+ years of facilities management experience for a large or multi-unit venue
Certificate and two years of documentable HVAC or electrical journeyman-level experience
Knowledge of welding, soldering, building maintenance, construction, and mechanical/electrical repair
High school diploma or equivalent
Must have a clean driving record
Excellent communication, time management, and organizational skills
Availability to work varied shifts, including evenings, weekends, and holidays
Must be 21 years of age or older as required by state or local law

Nice To Haves

Experience building and leading a team, highly preferred

Responsibilities

Lead the Facilities Team: Coach, develop, and drive engagement with Facilities Team members and Porters. Ensure all team members are adequately trained, equipped, and held to a high standard. Delegate tasks clearly and follow up to ensure timely, quality completion. Build a team culture of pride, ownership, and proactive problem solving.
Manage Venue Maintenance and Operations: Oversee the maintenance, repair, and replacement of all equipment, systems, and infrastructure. Monitor the operation and proper use of all equipment, building systems, and technology. Manage use and inventory of spare parts, maintenance supplies, and equipment. Collaborate with the Operations team on building and grounds maintenance priorities.
Control Costs and Compliance: Control department budgets and spending with accountability for fiscal performance. Maintain all safety, health, and environmental policies and procedures. Ensure all city, county, state, and federal maintenance regulations are met. Maintain a clean driving record and manage vendor relationships effectively.
Uphold Safety and Standards: Proactively identify and address maintenance issues before they impact guests or team members. Ensure facilities standards support the overall guest experience. Demonstrate Topgolf's core values: Fun, One Team, Excellence, Courage, and Caring.