Facilities Manager III

Stanford Health Care•Stanford, CA

13h•$69 - $91•Onsite

About The Position

The Facility Manager III is the primary point of contact for facilities matters across an assigned portfolio of Stanford Medicine ambulatory and administrative locations. The role manages, supervises, and coordinates internal and external services to provide a safe, productive environment for patients, guests, and employees. It provides leadership, coordination, and support to project teams, ensuring projects meet budget, schedule, program objectives, and applicable governmental regulations. The Facility Manager serves as a liaison among clients and users, consultants, contractors, vendors, landlords, and outside jurisdictional agencies. The position oversees building systems, maintenance, facility service requests, vendor and landlord relationships, inspections, regulatory compliance, leases, permits, work orders, space and equipment needs, facility upgrades, and emergency preparedness. It monitors facility performance, resolves building-related issues, communicates project impacts and facility needs, and partners with site stakeholders to maintain reliable operations. As a senior member of Site Support Services, the role also supports staff development and helps promote consistency, operational efficiency, and service excellence across sites. The position participates in the Facilities Services on-call system and may require availability during non-standard hours, including nights, weekends, and holidays, to meet business needs and respond to emergencies.

Requirements

Bachelor's degree in a work-related discipline or field from an accredited college or university; relevant experience may be considered in lieu of a degree, in addition to the position's experience requirements.
6–7 years of progressively responsible and directly related work experience.
Valid California Driver’s License.
Ability to apply judgment and make informed decisions.
Ability to conduct analysis and formulate conclusions.
Ability to prioritize work effectively and meet deadlines in a fast-paced environment.
Ability to foster effective working relationships and build consensus.
Ability to plan, organize, and manage building operational services; develop, implement, and evaluate building and operational systems and preventive maintenance programs.
Ability to plan, organize, prioritize, work independently, and meet deadlines.
Ability to understand facilities maintenance or repair contract terms and ensure work is performed accordingly.
Knowledge of regulations, procedures, or technical reference materials relating to building maintenance.

Nice To Haves

Professional designation through the Building Owners and Managers Institute (BOMI).
Professional designation through the International Facility Management Association (IFMA).
Professional designation through the Commercial Real Estate Certification Institute (CRECI).

Responsibilities

Manage, coordinate, and liaise facility services, including parking, security, cleaning, landscaping, building systems and equipment maintenance, fire life safety, and emergency response.
Manage customer relationships through customer rounding, proactive interactions, and regular site visits.
Maintain a healthy and safe work environment through education, training, visibility of unsafe practices, and related measures.
Manage portfolio cost centers, seek cost efficiencies including in purchased services, and oversee forecasting and variance reporting.
Conduct regular site or zone inspections for condition, safety, and aesthetics, including coordination with partners, vendors, landlords, and property managers; audit vendor and partner quality indicators for contract-scope adherence.
Act as an escalation point for emergency events.
Assist in developing policies, guidelines, and standards, and represent the department on committees and professional organizations.
Implement quality control measures to ensure project compliance with department, hospital, university, governmental, and participant requirements.
Assess and document project scope, program, objectives, physical requirements, parameters, and constraints, including user needs and health, safety, operational, maintenance, energy-efficiency, quality, contextual, and aesthetic criteria.
Manage reviews and approvals for design work from schematic studies through construction documents, field changes, scope changes, and conceptual and detailed project budgets.
Maintain accurate, coherent, timely, and auditable project records and cost estimates, and ensure space inventory reports are complete.
Manage landlord interactions as applicable to ensure lease service-level adherence, obtain landlord approvals for alterations and tenant improvements, and forward required paperwork to Lease Administration.
Oversee landlord-property manager relationships for escalation to the regional manager as needed and read leases for general familiarity with their terms and conditions.
Manage furnishing and equipment selection, purchasing, and installation.
Partner with internal teams as applicable to manage Fire Life Safety compliance, including lease terms related to The Joint Commission.
Oversee project management as needed for cosmetic upgrades and coordinate the labor pool for facilities requests as applicable.
Manage selection and contract negotiations for consultants, contractors, and vendors.
Complete Infection Control Risk Assessment (ICRA) and Post Construction Risk Assessment (PCRA) documentation per policy.
Participate in the Facilities Services On Call System.
Advance staff development by providing on-the-job training for Facility Managers and Assistant Facility Managers.