Facilities Management Specialist

VetJobs•Saint Louis, MO

3d•Onsite

About The Position

Forest Park Forever seeks a Facilities Management Specialist to join the Department Planning and Park Projects as the organization expands its facility footprint with the opening of The Glade, a new 22.5-acre destination in eastern Forest Park that includes Steinberg Skating Rink. Reporting to the Senior Manager of Facilities, this role performs facility operations and maintenance duties, including light building maintenance, coordinating building maintenance and repair contractors, room setups and rentals, and event support. The role also collaborates with Forest Park Forever staff on facility operations and helps restore, operate, maintain, and sustain the organization’s facility assets in accordance with its mission. The position works with custodial staff and internal and external stakeholders to maintain facilities, coordinate building operations and visitor uses, support meetings and events, and help maintain safety and security systems. It also includes assisting visitors and supporting Visitor Service Representatives, security personnel, Park Rangers, and special events. The normal schedule is Tuesday through Saturday, eight hours per day plus a 30-minute lunch break. During winter, the schedule is 10:30 a.m.–7:00 p.m.; during summer, it is 11:30 a.m.–8:00 p.m. The schedule may be adjusted based on facility needs and activities. All work is performed onsite at Forest Park Forever-managed facilities or other assigned Park locations.

Requirements

Ability to prioritize multiple deadlines and make informed decisions in a fast-paced environment.
Strict attention to detail and accuracy, with a commitment to high-quality work.
Excellent written, verbal, and interpersonal communication skills.
Valid driver’s license.
Ability to operate computers and office equipment and use Microsoft Word, Excel, and email.
Ability to learn and use specialized building operations software, including security, HVAC, and building access software.
Ability to lift up to 50 pounds, stand for extended periods, and perform physical tasks related to building maintenance and facility operations.
Ability to work onsite at managed facilities or other assigned Park locations.
Ability to work the normal Tuesday–Saturday schedule, with seasonal hours and possible adjustments based on facility needs.

Nice To Haves

Previous experience in facility operations or a similar role.
Knowledge of building operations safety procedures.
Interest in parks, green spaces, and recreation and their role in individual and community well-being and health.
Knowledge of virtual meeting software and ability to troubleshoot it in real time.
Familiarity with hardware capabilities and different types of software.

Responsibilities

Perform facility operations and maintenance duties under the Senior Manager of Facilities.
Work with custodial staff to maintain facilities and surrounding areas to high standards of cleanliness, orderliness, and appearance.
Assist with room rentals, setup and breakdown, locker room memberships, facility maintenance, and coordination of simultaneous visitor and employee uses to prevent space and scheduling conflicts.
Provide meeting and event technology support, including audiovisual setup and Wi-Fi troubleshooting.
Coordinate building maintenance, repairs, operations, visitor facility uses, and events with relevant stakeholders and departments.
Assist with monitoring, maintenance, and repair of facility safety and security systems, and support safety and security standards, policies, and procedures.
Keep facility operations current with facility changes and industry standards.
Greet Park visitors and assist with inquiries.
Address visitor concerns promptly and contribute to a positive visitor experience.
Contribute to team production timelines and meet deadlines.
Support Visitor Service Representatives and other visitor services staff.
Work with Security Guards, Park Rangers, and the St. Louis Metropolitan Police Department to help keep visitors and staff safe.
Support Forest Park Forever special events.
Perform other job-related duties as requested.
Traverse Park terrain during events and to understand spaces maintained by Forest Park Forever.