Professional, Facilities Management

JLL•Charlotte, NC

2d•Onsite

About The Position

JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Requirements

Bachelor’s degree or proven experience as an event planner or organizer.
1-3 years of experience in event planning, project management, hospitality, event planning or related field.
Excellent time management and verbal/written communication skills with the ability to communicate professionally.
Ability to multi-task in a fast-paced environment.
Exceptional customer service skills with a passion for hospitality.
Ability to work with clients at all levels of an organization, including C-suite.
Requires the willingness and ability to travel as needed.
May require some nights and weekends.
Experience in budget planning and ability to stay on budget.
Proven leadership skills with the ability to manage multiple priorities and deliver results in a fast-paced environment.
Track record of initiative, integrity, and good judgement.
Highly collaborative with strong interpersonal skills.
Proficient skills in Microsoft Office Suite
Candidates must be authorized to work in the United States without sponsorship.

Responsibilities

Consult with clients to determine event needs such as space, physical set-up, AV and technical requirements, catering and event support.
Consistently deliver high standards of care during events, exceed client expectations and anticipate needs.
Build and maintain strong relationships with stakeholders and key decision makers across business lines and proactively conduct outreach calls to these clients to identify and secure potential event opportunities.
Maintain an active awareness and understanding of meeting and event trends, innovations, and opportunities. Identify and propose best practices.
Collect feedback from business line stakeholders and client attendees to integrate into continuous improvement effort.
Complete all tasks, projects, and reports as directed and ensure timely delivery based on deadlines.
Establish rapport and maintain relationships with key event/meeting stakeholders and client administrative population.
Coordinate feedback from business line stakeholders and client attendees to integrate into continuous improvement effort.
Provide information and direction to vendors, facilities staff and other service providers as required to ensure excellent coordination and execution of work, with minimal disruption.
Follow established escalation procedures and incident reporting procedures.
Other duties, as assigned.