Facilities Maintenance Technician

Mud Bay • Shoreline, WA

5h • $29 - $44

About The Position

Mud Bay's mission is to contribute to the health of dogs and cats and the happiness of those who care for them while building a family- and employee-owned
company we can be proud of.

The Facilities Maintenance Technician is responsible
for maintaining safe, functional, and beautiful spaces across a region.
Facilities Maintenance Technicians prioritize time in the field with tools in
hand. Our team focuses on preventative maintenance; identifying and solving
small issues before they become big problems. This is a highly collaborative
role that has touchpoints across many Mud Bay teams.

Requirements

• Experience performing general facilities maintenance, including tasks such as painting, drywall repair, minor plumbing, minor electrical work, hardware installation, and finish work.
• Ability to diagnose and troubleshoot maintenance issues across multiple trades.
• Experience using hand tools, power tools, and related equipment safely and effectively.
• Strong organizational skills with the ability to manage schedules, prioritize tasks, and maintain accurate records.
• Experience using work order or ticketing systems to track tasks and communicate with stakeholders.
• Ability to work independently with minimal supervision while managing a dynamic workload.
• Strong communication skills, with the ability to provide clear, timely, and respectful updates to coworkers and store teams.
• Ability to collaborate with third-party vendors, evaluate bids, and oversee outside service providers.
• Valid driver’s license and ability to drive daily across a wide geographic area.
• Ability to lift and carry up to 50 lbs. and perform physical tasks associated with maintenance work.
• Commitment to safety practices and ability to assess situations and plans before acting.
• Reliability and availability to participate in a rotating on-call schedule.
• High school diploma or equivalent (or equivalent experience.

Nice To Haves

• Familiarity with retail or multi-site environments (preferred but not required).
• Certifications or specialized training in trades (e.g., electrical, plumbing, HVAC, carpentry) are a plus but not required.

Responsibilities

• Preventative Maintenance. Ensures Mud Bay facilities are maintained proactively, catching issues early and often. Use maintenance checklists, prioritize time in facilities, and solicit input from staff to assess needs.
• Helpdesk Ticket Solutions. Utilizes Mud Bay’s ticketing system to track work orders, stay in touch with stakeholders, and keep accurate records of work.
• Organization. Maintains detailed records of maintenance needs and work performed. Schedules work and prioritize time on an ongoing basis. Keeps workspace, vehicle, tools and materials organized and accessible.
• Trades Work. Accomplishes a variety of tasks including but not limited to finish work, appliance repair, hardware installation, drywall repair, painting, minor plumbing and electrical, etc.
• Business Partners. Hires and coordinates outside service providers for repairs and maintenance when appropriate. When appropriate, it seeks multiple bids in order to optimize quality and cost.
• Communication. Proactively reaches out to teammates, collaborators and Store Muddies to share information. Communicates in a timely, respectful, and clear manner.
• On Call. Shares on-call responsibility on a rotating basis to ensure facilities emergencies are resolved and Muddies are supported.
• Safety. Maintains a safe working environment for self and fellow Muddies. Models' safe behavior and best practices, slows down assess and plan before acting.

Benefits

• medical, dental, and vision
• Mud Bay's Employee Stock Ownership Plan (ESOP)
• staff discount on Mud Bay purchases
• 401k available
• funds employee contributes to 401k are matched with a contribution into Mud Bay's ESOP once eligible

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED