Facilities Maintenance Tech

Pyramid Global Hospitality•College Station, TX
•Onsite

About The Position

The Facilities Maintenance Tech assists hotel guests with maintenance and other requests by identifying and correcting problems. The role performs work-order tasks, repairs, and preventative maintenance on equipment at the Texas A&M Hotel and Conference Center in College Station, Texas. Training is provided for use of office equipment, the EMS system, Life Safety Systems, and pool equipment. The position is full-time, with 30 or more hours per week depending on the business forecast. Shifts vary between AM and PM and are projected to be eight hours per day; scheduled days, including weekends, vary with business needs. Team members must be available to work Texas A&M football game days, Ring Days, graduations, other high-occupancy events, weekends, and holidays. Overtime may be expected when business levels call for it.

Requirements

  • Experience working in a maintenance role at a hotel or resort.
  • Knowledge of household repairs, including carpentry, electrical, and plumbing work.
  • Engaging and welcoming personality.
  • Strong attention to detail.
  • Ability to work under pressure in a fast-paced environment.
  • Passion for creating an exceptional experience for guests.
  • Excellent communication skills.
  • Availability to work varying shifts, weekends, and holidays, including high-occupancy event days.
  • Ability to walk, stand, reach, crouch, bend, and push or pull throughout the shift.
  • Ability to lift up to 50 pounds.

Responsibilities

  • Resolve guest problems and handle guest requests.
  • Identify problems, initiate and complete assigned work orders, and perform necessary repairs.
  • Perform preventative maintenance and maintain organized logs.
  • Complete duty-round checklists, report noted problems, and correct them.
  • Use office equipment, the EMS system, and Life Safety Systems appropriately.
  • Perform swimming pool chemical tests, make necessary corrections, and maintain working knowledge of pool equipment.

Benefits

  • 401(k) with company match and immediate vesting after 90 days of service.
  • Access to free wellness platforms, including SupportLinc and Ramsey SmartDollar, for the employee and household members.
  • Extensive training programs for hospitality and non-hospitality skills.
  • Pet insurance discounts.
  • Discounts at hundreds of properties in the Pyramid Global portfolio.
  • Medical, dental, vision, and supplemental benefits, including identity theft assistance, legal assistance, and life insurance.
  • Tuition or education reimbursement eligibility after 12 months of service.
  • Paid time off.
  • Retirement benefits.
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