Facilities Maintenance Supervisor

City of Eugene • Eugene, OR

4d • Onsite

About The Position

The Facilities Department is recruiting for a Maintenance Supervisor to plan, organize, and direct the maintenance, repair, preservation, and security/access control functions of City-owned facilities. This position will direct and supervise the work of skilled employees engaged in the maintenance, operation modification, and repair of City-owned facilities, buildings, structures, pools, and grounds. This role will provide highly complex administrative and technical support to the Facilities Operations & Maintenance Manager, Design & Construction Manager, and Facility Management Division Manager. The ideal candidate will possess exceptional customer service and leadership skills.

Requirements

• Five years of progressively responsible experience in facilities operations and maintenance, including two years of supervisory responsibility or four years of responsible lead worker experience.
• Equivalent to a Bachelor’s degree from an accredited college or university in areas of responsibility or a closely related field.
• Must pass a background check.
• Valid Oregon driver’s license (or, the ability to obtain by date of hire); must pass driving records check and, if hired, maintain a driving record that meets the City’s standard.
• Knowledge of public administration concepts, theories and practices.
• Knowledge of applicable Federal, State, and local laws, rules, policies and regulations.
• Knowledge of building trades and standard practices.
• Knowledge of principles, practices, procedures, and methods in facility and grounds maintenance.
• Knowledge of current developments, trends and sources of information related to building, pools, and grounds maintenance.
• Knowledge of project management principles and methods.
• Knowledge of principles and methods of supervision, employee training, and motivation.
• Knowledge of occupational hazards and standard safety precautions.
• Knowledge of budget administration principles and methods.
• Knowledge of research and data analysis methods and techniques.
• Knowledge of the impact of culture’s role in working relationships.
• Knowledge of modern office methods, practices, procedures, and automation tools.
• Knowledge of computerized maintenance management system for asset inventory, preventive and corrective maintenance.
• Ability to interpret and apply Federal, State, and local policies, procedures, laws and regulations.
• Ability to organize, direct, and implement facility maintenance programs adequate to protect the community's investment in public assets.
• Ability to work independently; prioritizing and resolving issues; and completing tasks and duties while working in a fast-paced environment.
• Ability to supervise, train, and evaluate staff; effectively delegate work; and develop and maintain a diverse workforce and a harassment-free environment.
• Ability to exercise diplomacy, discretion, and tact in dealing with sensitive, complex, and highly confidential issues and situations.
• Ability to coordinate and execute multiple tasks and/or projects to meet deadlines and address potential delays and problems in a professional and timely manner.
• Ability in project management, time management, planning, negotiation, presentation and training.
• Ability in relationship-building, consulting, and collaborative team building.
• Ability in researching and analyzing a variety of information and data; making recommendations based on research findings; writing reports and creating spreadsheets; and presenting information.
• Ability to provide courteous customer service and effectively work with the general public, the media, supervisors, co-workers, employees, union representatives, and employee organizations representing various diverse backgrounds.
• Ability to communicate effectively both orally and in writing to convey information and to receive work assignments.
• Ability to adapt to a fast paced and changing environment.
• Ability to adapt to the City’s culture, priorities, and ability to adjust to the differing organizational structures, leadership, and work styles.
• Proficiency in using computers and related software applications, online tracking systems, Internet research tools, reporting applications and various databases.
• Ability to interpret context and adapt behavior to cultural context.

Nice To Haves

• Bilingual Pay Benefit: This position qualifies for up to an additional 5% of base salary for bilingual pay.

Responsibilities

• Ensures safety, cleanliness, and working order of buildings, structures, pools, and grounds.
• May supervise City-wide operations including custodial, security, carpentry, painting, plumbing, HVAC/electrical and related operations and maintenance activities.
• May oversee preventative maintenance and repair activities.
• Inspects the work in progress for quality of workmanship and compliance with specifications; prepares inspection reports.
• Works with Facilities Design & Construction on issues involving new construction, renovation, and preservation.
• Enforces safety rules and regulations; ensures work is compliant with Federal, State, and local laws and regulations.
• Handles emergency situations after work hours by cell and/or laptop for buildings, structures, and pools.
• Acts as the point of contact with the 911 Emergency Call Center and/or electronic security systems.
• Evaluates operations and activities of assigned area; recommends improvements and modifications.
• Reviews blueprints, schematics, construction and fire codes, and safety procedures to identify and solve issues and determining the most effective option for completing work.
• Collects data and prepares reports and spreadsheets on operations and activities.
• Conducts crew safety meetings and inspections.
• Coordinates section activities with those of other sections, divisions, departments, and outside agencies.
• Answers questions and provides information to the public.
• Investigates complaints and recommends corrective action as necessary to resolve complaints.
• Receives, investigates, and responds to all building and facility maintenance emergencies.
• Responsible for the safety of the public, buildings, and equipment.
• Develops policies, procedures, processes and methods consistent with division objectives and goals.
• Develops work plans and schedules; sets priorities.
• Attends and serves on a variety of City committees, commissions and task teams.
• Responsible for the selection, supervision and evaluation of assigned staff; assigns work and ensures appropriate training is provided.
• Investigates complaints; recommends and administers disciplinary actions; handles sensitive personnel matters and recommends grievance responses; exercises full supervision over employees.
• Assists in section budget preparation and administration; prepares cost estimates for budget recommendations for section and for Capital Improvement Project budget.
• Submits justifications for equipment and supplies, monitors and control expenditures.
• Manages contracts and price agreements; scheduling and managing work and payments to vendors.
• Models respectful working גי and creates a workplace that supports all employees; supports City leadership in successfully responding to the changing needs of a diverse organization and the commitment to equity and human rights.
• Performs other duties of a similar nature or level as required by management to meet the needs of the department.
• Driver licenses to operate City vehicle to drive to various locations.

Benefits

• The City of Eugene offers robust and competitive benefits.
• Bilingual Pay Benefit: This position qualifies for up to an additional 5% of base salary for bilingual pay.
• Non-Represented Retirement Program: Upon eligibility, the City will contribute an employee contribution of 6%, as well as the employer contribution, to a retirement program administered by the Oregon Public Employees’ Retirement System (PERS).
• In addition, the City will pay a 3% contribution to a deferred compensation program if the employee contributes at least 1%.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager