Facilities Maintenance Specialist I

WSFS Bank•Philadelphia, PA
•$45,250 - $74,339

About The Position

The Facilities Maintenance Specialist is responsible for a wide range of maintenance, repair, inspection, and facility support services to ensure the safe, efficient, and professional operation of company-owned and leased facilities. The position is primarily stationed at a designated home location, with flexibility and availability to travel between facilities as needed for operational requirements, preventive maintenance, special projects, emergencies, and coverage needs. The role performs routine and corrective maintenance, coordinates with vendors and contractors, and provides customer service while helping maintain a safe and productive workplace. The position also supports day porter and mail services activities as business needs require. Mail services may include sorting, distributing, collecting, processing, and delivering incoming and outgoing mail, packages, accountable items, interoffice correspondence, and courier shipments.

Requirements

  • High school diploma or equivalent.
  • Working knowledge of basic electrical, plumbing, HVAC, mechanical, and building maintenance practices.
  • Strong troubleshooting and problem-solving skills.
  • Strong customer service and communication skills.
  • Proficiency with Microsoft Office applications, including Outlook, Word, and Excel.
  • Ability to work independently with minimal supervision.
  • Ability to safely operate maintenance tools, equipment, ladders, and related devices.
  • Willingness and ability to travel regularly between company facilities within the assigned geographic region.
  • Reliable transportation and flexibility to adjust work locations based on operational needs, staffing requirements, emergencies, and special projects.
  • Valid driver's license with a satisfactory driving record.
  • Ability to lift, carry, push, and pull materials, equipment, and supplies weighing up to 50 pounds.
  • Ability to stand, walk, bend, stoop, kneel, climb ladders, and perform repetitive physical activities throughout the workday.
  • Ability to safely perform maintenance work in office, warehouse, and operational environments.
  • Ability to operate company or personal vehicles for business purposes in accordance with company policy.
  • Ability to respond to emergencies and perform work in varying environmental conditions as required.
  • Must be presently authorized to work for any employer in the United States and must not require work visa sponsorship from WSFS Bank now or in the future.

Nice To Haves

  • Technical, vocational, or trade school training in facilities maintenance, HVAC, electrical, plumbing, carpentry, or a related field.
  • At least three years of commercial building maintenance, facilities maintenance, property operations, or related experience.
  • Experience using computerized maintenance management systems (CMMS) or work order management software.

Responsibilities

  • Perform routine maintenance, repairs, and troubleshooting of building systems, fixtures, furniture, and equipment.
  • Complete work orders involving plumbing, electrical, HVAC, carpentry, lighting, painting, and general building maintenance.
  • Conduct preventive maintenance inspections and activities according to established schedules and procedures.
  • Conduct facility walkthroughs to identify maintenance, safety, housekeeping, operational, and appearance-related issues.
  • Respond promptly to maintenance requests and service calls while maintaining customer satisfaction.
  • Perform light plumbing repairs, including maintenance of faucets, toilets, sinks, and fixtures.
  • Conduct minor electrical repairs, including replacing light fixtures, lamps, ballasts, switches, outlets, and related components.
  • Perform carpentry and repair work, including door adjustments, hardware replacement, furniture repairs, and minor construction activities.
  • Coordinate and escort contractors, vendors, and service providers, ensuring compliance with company policies and site requirements.
  • Assist with building inspections, site assessments, and facility condition evaluations.
  • Support office moves, reconfigurations, furniture installations, workstation adjustments, and space-planning projects.
  • Perform day porter services as needed, including conference room setup, stocking common areas, workplace appearance inspections, and responding to routine facility requests.
  • Monitor facility systems and equipment and report deficiencies or recommended improvements to management.
  • Assist with emergency response, business continuity, and facility recovery efforts when required.
  • Support safety initiatives by identifying potential hazards and ensuring corrective actions are completed promptly.
  • Maintain accurate and timely maintenance records, inspection documentation, work order updates, and inventory records.
  • Monitor maintenance supplies, tools, and equipment inventory and submit replenishment requests as needed.
  • Travel between company facilities to provide maintenance support, project assistance, emergency response, and operational coverage.
  • Maintain company-issued tools, equipment, and vehicles safely and professionally.
  • Support Facilities Management with special projects, workplace improvements, and other assignments as directed.
  • Remain flexible to support maintenance operations, facility services, day porter functions, mail services, and other operational priorities based on business needs.
  • Perform mail services activities as needed, including sorting, distributing, collecting, processing, and delivering mail, packages, accountable items, interoffice correspondence, and courier shipments.

Benefits

  • Medical coverage
  • Dental coverage
  • Vision coverage
  • 401(k) plan
  • Life insurance
  • Accident insurance
  • Disability insurance
  • Flexible spending accounts (FSAs)
  • Health savings accounts (HSAs)
  • Wellness programs
  • Paid parental leave
  • Military leave
  • Vacation and other paid time off
  • Sick leave in accordance with applicable state laws
  • Paid holidays
  • Eligible Associates may receive discretionary and formula-based incentive and retention awards
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