Facilities Maintenance Specialist I

WSFS Bank•Philadelphia, PA

About The Position

The Facilities Maintenance Specialist I performs a broad range of maintenance, repair, inspection, and facility support services to help ensure the safe, efficient, and professional operation of WSFS Bank’s company-owned and leased facilities. The role is primarily based at a designated home location, with regular travel between facilities as needed for preventive maintenance, projects, emergencies, and operational coverage. The position handles routine and corrective maintenance, coordinates with vendors and contractors, responds to service requests, and supports a safe and productive workplace. Work includes maintenance of building systems, fixtures, furniture, and equipment; facility walkthroughs and inspections; office moves and reconfigurations; day porter duties; and, as business needs require, mail services such as sorting and delivering mail, packages, and courier shipments. The specialist maintains work orders, inspection records, and supply inventories, supports emergency and facility recovery efforts, and assists Facilities Management with projects and other assignments. Candidates must be presently authorized to work for any employer in the United States and must not require current or future work visa sponsorship from WSFS Bank. WSFS is an equal opportunity employer and will consider accommodation requests for applicants with disabilities or other impairments.

Requirements

  • High school diploma or equivalent.
  • Working knowledge of basic electrical, plumbing, HVAC, mechanical, and building maintenance practices.
  • Strong troubleshooting and problem-solving skills.
  • Strong customer service and communication skills.
  • Proficiency with Microsoft Office applications, including Outlook, Word, and Excel.
  • Ability to work independently with minimal supervision.
  • Ability to safely operate maintenance tools, equipment, ladders, and related devices.
  • Willingness and ability to travel regularly between company facilities within the assigned geographic region.
  • Reliable transportation and flexibility to adjust work locations based on operational needs, staffing requirements, emergencies, and special projects.
  • Valid driver's license with a satisfactory driving record.
  • Present authorization to work for any employer in the United States without requiring current or future work visa sponsorship from WSFS Bank.
  • Ability to lift, carry, push, and pull materials, equipment, and supplies weighing up to 50 pounds.
  • Ability to stand, walk, bend, stoop, kneel, climb ladders, and perform repetitive physical activities throughout the workday.
  • Ability to safely perform maintenance work in office, warehouse, and operational environments.
  • Ability to operate company or personal vehicles for business purposes in accordance with company policy.
  • Ability to respond to emergencies and work in varying environmental conditions as required.

Nice To Haves

  • Technical, vocational, or trade school training in facilities maintenance, HVAC, electrical, plumbing, carpentry, or a related field.
  • At least three years of commercial building maintenance, facilities maintenance, property operations, or related experience.
  • Experience using computerized maintenance management systems (CMMS) or work order management software.

Responsibilities

  • Perform routine maintenance, repairs, and troubleshooting of building systems, fixtures, furniture, and equipment.
  • Complete work orders involving plumbing, electrical, HVAC, carpentry, lighting, painting, and general building maintenance.
  • Conduct preventive maintenance inspections and activities according to established schedules and procedures.
  • Conduct facility walkthroughs to identify maintenance, safety, housekeeping, operational, and appearance issues.
  • Respond promptly to maintenance requests and service calls while providing a high level of customer satisfaction.
  • Perform light plumbing repairs, including maintenance of faucets, toilets, sinks, and fixtures.
  • Perform minor electrical repairs, including replacement of light fixtures, lamps, ballasts, switches, outlets, and related components.
  • Perform carpentry and repair work, including door adjustments, hardware replacement, furniture repairs, and minor construction.
  • Coordinate and escort contractors, vendors, and service providers and ensure compliance with company policies and site requirements.
  • Assist with building inspections, site assessments, and facility condition evaluations.
  • Support office moves, reconfigurations, furniture installations, workstation adjustments, and space planning projects.
  • Perform day porter services as needed, including conference room setups, stocking common areas, workplace appearance inspections, and responding to routine facility requests.
  • Monitor facility systems and equipment and report deficiencies or recommended improvements to management.
  • Assist with emergency response, business continuity, and facility recovery efforts when required.
  • Identify potential hazards and support safety initiatives by ensuring corrective actions are completed promptly.
  • Maintain accurate and timely maintenance records, inspection documentation, work order updates, and inventory records.
  • Monitor maintenance supply, tool, and equipment inventory and request replenishment as needed.
  • Travel between company facilities to provide maintenance support, project assistance, emergency response, and operational coverage.
  • Maintain company-issued tools, equipment, and vehicles safely and professionally.
  • Support Facilities Management special projects, workplace improvements, and other directed assignments.
  • Remain flexible to support maintenance operations, facility services, day porter functions, and mail services, including sorting, distributing, collecting, processing, and delivering mail, packages, accountable items, interoffice correspondence, and courier shipments.

Benefits

  • Medical coverage
  • Dental coverage
  • Vision coverage
  • 401(k) plan
  • Life, accident, and disability insurance
  • Flexible spending accounts (FSAs)
  • Health savings accounts (HSAs)
  • Wellness programs
  • Paid parental leave may be available to eligible Associates
  • Military leave may be available to eligible Associates
  • Vacation and other paid time off may be available to eligible Associates
  • Sick leave in accordance with applicable state laws
  • Paid holidays
  • Eligible Associates may receive discretionary and formula-based incentive and retention awards
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