Facilities Maintenance Manager

Lake Michigan Credit Union•Grand Rapids, MI

11d•Onsite

About The Position

Lake Michigan Credit Union is looking for a Facilities Maintenance Manager. This role is responsible for leading and overseeing LMCU's Facilities Maintenance team to ensure all facilities are maintained in a safe, efficient, and professional manner. This role provides leadership, coaching, training, and performance management for Maintenance Technicians while overseeing maintenance operations, facility systems, and capital improvement projects. The ideal candidate is a hands-on leader with extensive facilities maintenance experience, strong technical knowledge, and a commitment to maintaining the highest standards of safety, functionality, appearance, and reliability across all LMCU locations.

Requirements

8–10 years of facilities maintenance, building operations, or related experience
Previous supervisory or leadership experience preferred
High School Diploma or equivalent required
Valid driver's license with an excellent driving record
Strong knowledge of building maintenance systems, including electrical, plumbing, HVAC, carpentry, painting, and general facility repairs
Experience managing maintenance projects and coordinating vendor relationships
Familiarity with Energy Management Systems (EMS) or Building Management Systems (BMS) preferred
Knowledge of preventative maintenance programs and facility operations best practices
Understanding of workplace safety procedures, including lockout/tagout requirements
Proven leadership, coaching, and team development skills
Strong organizational and project management abilities
Excellent communication and relationship-building skills
Ability to prioritize multiple projects and respond effectively to changing business needs
Strong problem-solving and decision-making capabilities
Self-motivated with the ability to work independently and collaboratively
Proficiency with hand tools, power tools, and maintenance equipment
Commitment to maintaining safe, efficient, and professional facilities

Nice To Haves

Familiarity with Energy Management Systems (EMS) or Building Management Systems (BMS) preferred

Responsibilities

Oversee day-to-day maintenance activities across all LMCU facilities, ensuring buildings and grounds are safe, functional, and well-maintained.
Manage maintenance and repair work involving plumbing, electrical, mechanical systems, carpentry, painting, landscaping, power washing, and other facility maintenance needs.
Monitor and manage the Building Energy Management System to maintain optimal building performance and occupant comfort.
Perform maintenance functions as needed to support the team and operational requirements.
Conduct routine facility inspections and provide recommendations to ensure all locations meet LMCU's high standards for safety, appearance, and reliability.
Lead, coach, mentor, and develop a team of Maintenance Technicians.
Recruit, hire, onboard, and train maintenance personnel.
Establish performance expectations, create annual goals, and conduct performance evaluations.
Foster a collaborative, accountable, and service-oriented team environment that aligns with LMCU's culture and values.
Plan, coordinate, and oversee facility maintenance projects, including HVAC replacements, LED lighting upgrades, and other capital improvement initiatives.
Manage both planned projects and unplanned maintenance emergencies, ensuring timely completion and minimal disruption to operations.
Partner with external contractors and vendors, ensuring all work is completed according to project specifications and service agreements.
Recommend facility improvements and capital projects that support long-term operational efficiency and budget planning.
Serve as a key point of contact for Branch Managers, Corporate Department Managers, building occupants, vendors, and service providers regarding maintenance activities and facility-related concerns.
Communicate project updates, maintenance schedules, and issue resolution status to stakeholders.
Build and maintain strong working relationships to ensure effective coordination and exceptional service across the organization.
Oversee department equipment, tools, and maintenance vehicles, ensuring they remain clean, safe, and in good working condition.
Coordinate preventative maintenance, servicing, and repairs for department assets.
Promote and enforce workplace safety standards, including lockout/tagout procedures and general maintenance safety practices.
Assist with annual budget planning and provide recommendations for facility maintenance and capital expenditures.
Adhere to and champion LMCU's core values of Curious Minds, Collaborative Hearts, and Continuous Excellence.
Ensure compliance with all company policies, procedures, and applicable regulations, including the Bank Secrecy Act (BSA), Patriot Act, and Office of Foreign Assets Control (OFAC) requirements.
Maintain regular, predictable, and reliable attendance as an essential function of the role.