Facilities Leader

General Motors•Warren, MI

2d•Onsite

About The Position

Guided by the Infrastructure & Corporate Citizenship vision, our organization creates places people want to be by delivering safe, functional, comfortable, efficient, and sustainable facilities solutions. We support the full lifecycle of facility services across non-manufacturing environments, from strategic planning and construction through daily operations and workplace experience, helping enable spaces that serve our people, our business, and our communities. The Facilities Leader is the strategic facilities business leader for a large, complex, high-visibility building portfolio and the single point of contact for all Facilities operations. They are responsible for strategic planning to execute a high level of facility services within their footprint. They will work closely with the business partners and tenants to ensure execution of the service agreement. This role collaborates with occupants, business teams, and cross-functional facilities partners to deliver a high-quality workplace experience while driving continuous improvement in service, cost, and responsiveness.

Requirements

Bachelor's degree in Engineering, Facilities Management, or equivalent experience.
5 years prior experience as Facilities Management Representative or equivalent in a manufacturing facility highly preferred
Strong communication skills and the ability to work effectively across frontline teams, tenants, and leadership.
Electrical & Mechanical education and experience with Building Management Systems such as HVAC, Fire Suppression systems, Compressed Air, Steam / Chilled Water, Security, and Mobile Equipment
Experience managing contractors or service providers in an operational setting
Manufacturing System knowledge (GMS, Business Plan Deployment & problem solving)
Experience in a manufacturing or complex corporate environment.
Knowledge of Maximo or equivalent Computerized Maintenance Management Systems (CMMS)
Experience with vendor management, service contracts, and performance tracking
Finance & Budget planning experience

Nice To Haves

Experience with union represented employees in manufacturing, technical campus, or other high-complexity operating environments
BOMI, IFMA, 6 Sigma or other applicable professional certifications

Responsibilities

Own facilities strategy for a complex or multi-building portfolio, aligning service delivery, workplace planning, capital priorities, and operational standards to business needs.
Lead long-range planning for service agreement outcomes, and customer experience.
Anticipate portfolio risks and opportunities and drive integrated action plans across engineering, construction, real estate, environmental, communications, and related partners.
Serve as the senior facilities point of contact for key tenants, business leaders, and executive stakeholders within the assigned portfolio.
Drive urgency in response and resolution of operational issues and emergencies
Communicate operational updates, disruptions, and improvements clearly
Lead incident investigations, corrective actions, and preventative measures
Influence decisions by providing clear recommendations, tradeoff analysis, and data-based insights tied to service, cost, risk, and employee experience.
Respond to operational issues outside of regular business hours, including evenings and weekends, as needed.
Set performance expectations for service providers and internal partners, and lead reviews focused on safety, responsiveness, quality, cost, and continuous improvement.
Drive resolution of complex facilities issues, recurring service challenges, and escalated tenant concerns across the portfolio.
Ensure consistent application of GM safety standards, operating processes, and GMS principles across the supported footprint.
Own operating budget planning, forecasting, prioritization, and cost discipline for the supported portfolio.
Support capital planning and aging asset strategies
Evaluate service delivery models and identify opportunities to improve value, reduce waste, and increase operational effectiveness.
Support major workplace transformation and culture change initiatives, ensuring alignment across stakeholders and successful delivery of outcomes.
Mentor and support development of facilities leaders and indirect teams to strengthen cross-functional capability and execution consistency.
Establish a culture of inclusion, accountability, visibility, and proactive communication across the portfolio.
Role model GM behaviors and create alignment across teams working in different functions or service models.