Facilities Intern

BMC Software•Boston, MA

11d

About The Position

Boston Medical Center is seeking a Facilities Intern currently pursuing a bachelor’s degree in Facilities or Mechanical Engineering. Under the supervision of the Facilities Operations Department, the intern assists with Operations and Construction projects, updates CAD-based floor plans, and helps develop the Preventative Maintenance Program for the medical campus’s 20-plus buildings. The position is in Plant Operations and is listed as full time, with compensation stated as 40 hours per week at $17 per hour. The role supports the operation and improvement of building automation and direct digital control systems (BAS/DDC), the computerized maintenance management system (CMMS), and facilities databases and records. Work includes supporting equipment inventory, maintenance documentation, system audits, training, operational quality measurement, technology initiatives, and related budget planning. The intern works under assigned management and supervision and establishes internship goals with peers and supervisors. The position also involves working in an active hospital environment and following hospital, infection-control, safety, and regulatory requirements. The intern is expected to uphold patient-focused service, respect, collaboration, integrity, and other hospital behavioral standards.

Requirements

Currently pursuing a BS in Facilities or Mechanical Engineering; proof of enrollment and a letter of recommendation are required for the selected candidate.
High school diploma or GED required.
Comprehensive knowledge of buildings and equipment.
Ability to anticipate problems, implement solutions, and complete ordinary repairs in a timely manner.
Ability to understand and analyze technical documents, blueprints, contracts, specifications, energy reports, and charts of accounts.
Understanding of purchasing and negotiating functions, and ability to create and analyze complex documents.
Strong analytical ability to address complex problems.
Professional business-English communication skills with people at different organizational levels.
Proficiency with standard Microsoft programs, including Word, Excel, PowerPoint, and Outlook, and web browsers.
Ability to follow and give oral and written instructions in English and read, understand, and work from plans and blueprints.
Strong organization skills and ability to maintain productivity and workflow across multiple projects.
Ability to work as a team member and maintain cooperative working relationships.
Sensitivity to and respect for a diverse population.
Ability to lift equipment up to 50 pounds unassisted, bend, stand, climb, and walk; safely use manual tools and trade power equipment; and safely handle hazardous materials.
Knowledge of applicable facilities codes and regulations, residential facilities in a hospital setting, and building-system operations.

Nice To Haves

Bachelor’s degree in engineering or a related discipline.
Experience in a medical or hospital setting.
Research-setting experience, particularly in BL-2 and BL-3 laboratory environments.

Responsibilities

Provide technology and mechanical, electrical, and plumbing operations support for the BAS/DDC serving the Medical Center campus.
Assist Control Center staff and management with troubleshooting the BAS.
Assist management with routine BAS audits to ensure operating sequences and alarms have not been overridden or inappropriately modified.
Assist with developing and expanding the CMMS for campus facilities.
Help maintain an accurate inventory of facilities equipment, OEM manuals, and drawings.
Provide technical support for the CMMS and coordinate external support and programming for system expansion and maintenance.
Support maintenance of the central facilities database, including blueprints, operating and maintenance manuals, CAD files, specifications, and historical building data, under assigned supervision.
Identify and provide management feedback on technology that could improve operations, efficiency, and customer service.
Establish internship goals in collaboration with peers and managers or supervisors.
Periodically audit BAS/DDC operation for proper performance and energy efficiency of associated mechanical equipment.
Periodically assess CMMS effectiveness in supporting system use, reducing equipment failures, and limiting unscheduled downtime.
Measure and report the quality of supported systems.
Provide training and support to the Support Services division on the CMMS, BAS, and other systems.
Work with the manager on contracted service personnel, programmers, consultants, or contractors involved in maintaining, repairing, or expanding technology systems.
Promote effective technology use to improve productivity, workflow, and customer service across Support Services.
Develop and implement processes for accurate data entry into CMMS, facilities document-management, and space-management databases.
Monitor productivity and performance to identify program or department strengths and training opportunities related to BAS/DDC and CMMS use.
Assist with preparing budgets for implementing, maintaining, and expanding technology solutions within Support Services.
Assist the Facilities Operations Manager with plans and budgets for replacing maintenance equipment and shop tools.
Assist the Facilities Operations Manager in developing return-on-investment support for new technology initiatives and software programs.
Perform assigned duties in accordance with safety procedures, hospital policies, applicable regulations, and infection-control requirements.
Develop competencies related to the position and perform other duties as needed.