Facilities Housekeeper

Odawa Casino Resort•Petoskey, MI

9d•Onsite

About The Position

The Facilities Housekeeper performs assigned housekeeping and floor-cleaning tasks in and around Odawa Casino Resort. The role cleans and maintains the appearance of public areas and restrooms in the casino and administrative buildings, as well as other assigned areas, following safety guidelines, policies, procedures, and established service standards to meet the resort’s quality expectations. The position requires a professional, guest-focused approach, adherence to cleaning-chemical and safety requirements, and the ability to work independently or as part of a team with minimal supervision. The employee may assist during building- or weather-related emergencies and work at other properties as needed. A gaming license is required under the regulations of the LTBB Gaming Regulatory Commission.

Requirements

Ability to stand and walk for extended periods; bend, stoop, and extend arms overhead; push or pull equipment weighing up to 60 pounds; and carry 25 pounds or more.
Ability to work with a variety of cleaning chemicals.
Ability to read and understand warning labels and Safety Data Sheets (SDS).
Fluent English reading, writing, and speaking skills.
Basic math skills.
Ability to work tactfully with internal and external guests and strong interpersonal skills.
Ability to work independently and on a team with minimal supervision.
Ability to adhere to regulatory, safety, departmental, and company policies.
Flexibility to work varying shifts and days off, including overtime, weekends, holidays, and special events as needed.
Ability to obtain a gaming license in accordance with LTBB Gaming Regulatory Commission regulations and to serve in the position under applicable law.
May be required to pass a skills assessment test.

Responsibilities

Conduct oneself in a positive and professional manner and act as a role model for Team Members.
Greet Guests and Team Members in a friendly, open manner.
Maintain knowledge of current and upcoming resort promotions and events.
Clean, dust, polish, sweep, mop, auto-scrub, and vacuum casino public areas to prepare them for operation.
Clean various types of carpet and upholstery.
Clean rooms, hallways, lobbies, lounges, restrooms, corridors, elevators, stairways, locker rooms, and other work areas.
Operate and maintain cleaning equipment, including floor- and carpet-cleaning equipment.
Follow safety and chemical guidelines and organizational policies.
Assist, instruct, or provide guidance to Guests and fellow Team Members.
Transport trash and waste to disposal areas.
Replenish bathroom supplies and clean sinks, countertops, toilets, fixtures, and other restroom areas.
Maintain a professional appearance and attitude.
Perform assigned duties in response to building- and weather-related emergencies.
Attend required department meetings and satisfactorily complete required training.
Maintain the highest level of confidentiality.
Work at other properties as needed and perform other duties within the scope of the position.
Uphold the Odawa Casino Mission statement and values in all aspects of the position.