Facilities Grounds Technician

Fort Sill Apache Companies•Lawton, OK

1d•Onsite

About The Position

This position is responsible for accomplishing work order requests related to facility grounds and irrigation systems. The role requires operating a motor vehicle and providing excellent service to both internal and external customers. The technician will work effectively with peers, team members, and regulatory agency personnel, and will request supplies and tools as needed. Regular attendance is required.

Requirements

High school diploma or GED.
Two years’ experience in grounds maintenance or related field.
Proven knowledge of and competent ability with tools and techniques associated with landscaping work.
Knowledge in Microsoft Word and Excel.
Valid driver’s license and clean driving record.
Proven record of working independently when required, and accomplishing tasks without direct supervision, with an ability to think creatively to solve problems.
Strong written and oral communication skills, to communicate with contractors, outside workers and team members.
Ability to obtain and maintain a Gaming License from Fort Sill Apache Gaming Commission and pass all required pre-employment processing.
Must pass a background check and drug-screening test, and obtain a gaming license.

Responsibilities

Accomplish work order requests related to facility grounds and irrigation system.
Operate a motor vehicle.
Provide excellent service to both internal and external customers, working effectively with peers, team members and regulatory agency personnel.
Request supplies and tools as needed.
Understand and comply with the Eye, Hi, Goodbye program.
Perform other related duties as may be assigned by reporting senior.
Adhere to and act in accordance with all casino policies and procedures, and applicable federal, state and local regulations.
Maintain a neat, clean and well-groomed appearance (specific standards may apply departmentally based on uniform requirements). Where uniforms are required, they must be clean and pressed at the beginning of each shift.
Competency to follow detailed procedures and ensure accuracy in documentation, carefully monitoring processes and routine work details.
Ability to clearly present information verbally and in writing; read and interpret complex information; actively listen and talk with guests and team members.
Ability to maintain a calm demeanor during stressful situations.
Demonstrate a high level of service delivery to ensure guest and team member satisfaction; handle service failures and prioritize guest and team member needs.
Prepare for known problems and opportunities in advance; willingness to undertake additional responsibilities and respond to situations as they arise.
Maintain high standards despite pressing deadlines; reinforce excellence as a fundamental priority.
Capable of using tact, maintaining confidences, and fostering an ethical work environment; giving proper credit to others, and handling situations honestly.
Ability to adapt behavior to others’ styles, interact with people who have different values, culture, or backgrounds, be of service to difficult people, optimize the benefits of having a diverse workforce, developing rapport with others and recognizing their concerns and feelings to build and maintain long-term associations based on trust.
Share due credit with team members; display team spirit, enthusiasm and promote a friendly group working environment; work closely with other departments as necessary; support group decisions and solicit opinions from fellow team members.
Ability to operate various types of equipment used in your department, for example personal computers, printers, copy machines and telephone.