Facilities Field Technician

Chipotle•Boardman, OH

9d•Onsite

About The Position

The Facilities Specialist maintains restaurants through preventative maintenance on all aspects of the restaurant. This role involves assisting the Facilities Manager by supervising facility aspects of restaurant management at the market level, performing facility maintenance and repair through monthly site visits and analysis of restaurants, and formulating preventative maintenance schedules for the safe, efficient, and effective operation of restaurant facilities. The role also includes carrying out set procedures for facility malfunctions, training staff on maintenance and repair, ensuring adherence to maintenance practices, conducting maintenance seminars, and providing recaps of maintenance visits to operations teams. Additionally, the Facilities Specialist identifies issues contributing to higher maintenance and repair costs, provides guidance on maintaining facility records, performs equipment and building repairs, conducts new store walkthroughs, serves as a liaison between various parties for facility repairs, and supports the Development Department with field information.

Requirements

Strong trade knowledge of carpentry, plumbing, electrical, commercial cooking equipment, appliance repair and basic HVAC/refrigeration
Knowledgeable of rules and regulations governing facilities safety requirements
Demonstrate the ability to manage and coordinate multiple schedules while planning work to facilitate timely achievement of results
Effectively, clearly, and patiently communicate and train facility maintenance and repair concepts
Clean Motor Vehicle Report in order to travel between restaurants
Responsible for safe driving requirements as determined by the law
B.A./B.S. in related field or an equivalent in education and experience with two (2) years formal or informal training on how to repair and maintain facilities
Experience with restaurant equipment, HVAC, electrical, plumbing, refrigeration or appliance repair preferred

Responsibilities

Assisting the Facilities Manager by supervising facility aspects of restaurant management at the market level
Performing facility maintenance and repair through monthly site visits and analysis of restaurants
Formulating preventative maintenance schedules for the safe, efficient, and effective operation of restaurant facilities, including but not limited to cooking equipment, HVAC systems, sinks, plumbing, electrical circuits, and refrigeration units
Carrying out set procedures to be followed in the event facilities cease functioning, function improperly, or present a threat to the health and safety of employees or customers
Training managers, crew, and other restaurant staff on how to manage, maintain, troubleshoot, and repair restaurant facilities; assessing the need for additional training on an individual, as needed basis
Ensuring managers, crew, and other restaurant staff are correctly and consistently following facility maintenance practices and procedures
Conducting detailed facility maintenance and repair seminars on an individual basis or in a group setting
Providing the Operations Team and Regional Facility Manager with comprehensive maintenance visit recaps detailing restaurant strengths and areas of opportunity, as related to facilities
Identifying specific issues which contribute to higher M & R costs or capital reinvestment costs and communicating these issues to the Regional Facilities Manager, Field Controller and Operations Team
Providing guidance to restaurants on how to maintain and update facility records
Performing equipment and building repairs on a regular basis (e.g., in the case of an emergency or during routine scheduled site visit)
Performing new store turnover, 90 day and one-year walks/punches with Contractor and Operations Team for all new restaurants
Serving as liaison between restaurants, landlords, contractors, and vendors when needed to repair facilities
Assisting Operations Team to investigate, analyze, and determine whether to escalate facilities issues to the Regional Facilities Manager
Serving as the facilities representative at operations management meetings and is responsible for communicating information back to the Apprentice Facilities Manager and Regional Facilities Manager
Providing field support and communication to the Development Department relating to Wynkoop and regional/market initiatives and needs
Assisting with communicating contractor deficiencies on re-investment or repair projects
Following all Development Department guidelines
Completing other duties to advance a particular project or resolving a business issue, as needed