FACILITIES ENGINEER - BOSTON, MA

Compass Group•Boston, MA

26d•$90,000 - $125,000

About The Position

The Facilities Engineer supports a Class-A office tower for a financial services firm with critical systems. The role maintains essential, mission-critical assets so they operate reliably, safely, and in compliance with operational and quality standards. It includes inspecting, maintaining, troubleshooting, and responding to emergencies involving critical equipment. The position also supports Boston headquarters and U.S. satellite offices, provides technical guidance and hands-on assistance to staff, and participates in a monthly after-hours on-call rotation. The work may involve shifts, including evenings, nights, and weekends; holidays are emergency-only. Work often takes place in mission-critical environments such as data centers and IDF rooms, with strict adherence to safety protocols and operational standards.

Requirements

Technical expertise with relevant equipment systems, such as UPS, switchgear, generators, ATS, and HVAC equipment.
Problem-solving and troubleshooting abilities, including quick decision-making under pressure.
Knowledge of quality systems such as GMP/ISO and compliance requirements for critical equipment.
Collaboration and communication skills for working with cross-functional teams.
Experience with preventive maintenance planning and vendor coordination.
Certifications relevant to the equipment type, such as electrical, instrumentation, or industrial safety, may be required.

Responsibilities

Monitor and maintain critical assets, including supplemental HVAC systems, generator switchgear, ATS, and UPS equipment, to meet performance and safety requirements.
Perform preventive and corrective maintenance according to manufacturer guidelines and company quality systems; conduct inspections and scheduled servicing.
Troubleshoot equipment failures, diagnose issues, implement corrective actions, and document work performed.
Conduct asset criticality assessments to identify high-risk equipment and prioritize maintenance and downtime mitigation.
Manage scheduled and unscheduled maintenance priorities and coordinate with vendors, subcontractors, and internal teams for Boston and U.S. satellite offices.
Ensure compliance with safety, environmental, and quality regulations, and maintain accurate records, logs, and reports.
Respond to emergencies, including power outages, cooling failures, and system downtime, to restore critical operations quickly.
Provide technical guidance on equipment operations to staff.
Support staff and team operations with guidance, resources, and hands-on assistance, including internal projects, special initiatives, and ad hoc assignments.
Participate in the monthly after-hours on-call rotation with staff to maintain continuity of operations, respond to critical equipment alarms, and coordinate timely resolution of facility-related issues for Boston headquarters and U.S. satellite offices.