Facilities Coordinator

JLL•Chicago, IL

4d•$50,300 - $55,000•Onsite

About The Position

As a Facilities Coordinator at JLL, you'll provide essential facility management services that keep workplace operations running smoothly and efficiently. This role positions you as a key liaison between clients, vendors, and internal teams, ensuring seamless coordination of daily facility activities and administrative functions. You'll support the facilities management team with everything from procurement and vendor coordination to budget tracking and service contract management, while also handling the practical, hands-on aspects of workplace operations. At JLL, we are collectively shaping a brighter way — for our clients, ourselves and our fellow employees, and this role gives you the opportunity to directly impact workplace experiences through proactive facility oversight. Your attention to detail and customer-focused approach will be critical as you monitor office operations, manage parking logistics, coordinate maintenance activities, and respond to evolving facility needs.

Requirements

High school diploma or equivalent
2+ years of experience in facility administration, property management, or related operations role
Superior customer service skills with the ability to maintain professionalism in stressful situations and respond effectively to diverse facility needs
Strong computer skills with proficiency in Microsoft Office Suite (especially Excel), facility management portals, and technology platforms
Proven ability to manage multiple administrative and operational tasks simultaneously, including financial processes and physical coordination work
Excellent written, verbal, and interpersonal communication skills with a collaborative working style and willingness to provide hands-on support where needed

Nice To Haves

Associate's or Bachelor's degree in facilities management, business administration, or related field
Experience working in corporate office environments or commercial real estate settings
Knowledge of procurement processes, purchase order systems, and working with finance departments
Familiarity with ticketing systems, CMMS platforms, and facility management technology tools

Responsibilities

Monitor facility operations continuously and serve as the primary point of contact for clients, visitors, vendors, and service providers to ensure minimal disruption to the workplace
Manage parking operations including permit coordination, space assignments, and resolving parking-related issues for building occupants
Process and track facility-related tickets through technology portals, ensuring timely resolution and appropriate follow-up with customers
Coordinate procurement activities with finance teams, including issuing purchase orders, managing bid requests, and overseeing service and construction contracts
Provide hands-on support for workplace needs including event setups, furniture moves, space reconfigurations, and other physical coordination tasks
Process accounts payable and accounts receivable, assist with budget requests and analysis, and research and report on budget variances
Utilize facility management technology portals and systems to manage work orders, track vendor performance, and maintain accurate operational records