Facilities Coordinator

Community Health Center of Franklin County Inc•Greenfield, MA

1d•$25 - $32•Hybrid

About The Position

The Facilities Coordinator is responsible for supporting the daily operations, maintenance, and functionality of all organizational facilities to ensure a safe, clean, and efficient environment for staff, patients, and visitors. This role coordinates building maintenance, repairs, vendor services, and facility-related projects while ensuring compliance with safety regulations and organizational standards. Key responsibilities include responding promptly to Environmental and Facility Safety incidents reported by staff, coordinating repairs and corrective actions, and ensuring issues are resolved in a timely manner. The Facilities Coordinator monitors building conditions, performs routine inspections, maintains inventory of facility and maintenance supplies, and assists with emergency preparedness planning and response efforts. The ideal candidate is highly organized, detail-oriented, and able to manage multiple priorities in a fast-paced environment. Strong communication, problem-solving, and customer service skills are essential, as this role works closely with staff, leadership, and external vendors to address facility needs promptly and professionally. Experience in facilities management, building operations, or a related field is preferred.

Requirements

High school diploma or equivalent required; associate degree or technical training in facilities management, building maintenance, or related field preferred.
Minimum of 2–3 years of experience in facilities coordination, maintenance, building operations, or a related hands-on role preferred.
Experience performing routine facility inspections and identifying maintenance or safety concerns.
Experience coordinating repairs, preventative maintenance, and working with outside contractors or vendors.
Experience maintaining inventory, ordering supplies, and managing facility-related materials.
Experience supporting office moves, furniture assembly/setup, and workspace transitions.
Familiarity with workplace safety standards, OSHA guidelines, and emergency preparedness procedures preferred.
Basic knowledge of building systems, including HVAC, plumbing, electrical, and general maintenance practices.
Strong problem-solving skills with the ability to assess issues and determine appropriate next steps.
Excellent organizational skills with the ability to manage multiple priorities and deadlines.
Strong communication and customer service skills when working with staff, leadership, vendors, and contractors.
Ability to work independently and take initiative in identifying and resolving facility needs.
Ability to lift, move, and transport supplies, furniture, and equipment as needed.
Valid driver’s license and ability to travel between multiple locations as required.
Ability to respond calmly and effectively during emergencies or urgent facility situations.

Nice To Haves

Associate degree or technical training in facilities management, building maintenance, or related field.
Familiarity with workplace safety standards, OSHA guidelines, and emergency preparedness procedures.

Responsibilities

Conduct routine walkthroughs and surveys of all organizational locations to identify maintenance needs, safety concerns, and facility improvement opportunities.
Respond promptly to Environmental and Facility Safety incidents reported by staff, investigate issues, and coordinate timely corrective actions.
Monitor the overall condition and functionality of buildings, grounds, and facility systems to ensure safe and efficient operations.
Maintain inventory of facility, maintenance, and operational supplies; order and restock materials as needed.
Assist Chief Operations Officer & Director of Operations with emergency preparedness planning, response coordination, and facility readiness for emergencies or unexpected events.
Support office relocations, furniture moves, assembly, and workspace setups as needed.
Oversee grounds upkeep, waste management, and general cleanliness of exterior and common areas.
Assist with small facility improvement projects, repairs, and space optimization initiatives.
Communicate regularly with staff, leadership, and vendors regarding facility needs, project updates, and service issues.
Travel regularly between organizational sites to monitor facility conditions, respond to issues, and provide operational support as needed.
Provide after-hours response and support for urgent facility, maintenance, safety, or emergency situations as needed when DOO is unavailable.