Facilities Coordinator - Multifamily Properties
About The Position
RHM Real Estate Group is seeking a talented and dynamic Facilities Coordinator - Multifamily Properties to strengthen and support our Facilities team over a designated conventional multifamily apartment portfolio. This role will play a key role in onboarding and training new site maintenance personnel, ensuring compliance with maintenance standards, and providing direct hands-on support over multifamily properties across Northeast Ohio. If you're passionate about hands-on facility management, thrive in a collaborative environment, and want to make a tangible impact within a growing and forward-thinking team, we’d love to hear from you!
Requirements
- 3–5 years of experience in maintenance, facilities management, or a related field; multi-site or regional experience preferred.
- Proven ability to train, coach, and mentor team members.
- Strong knowledge of unit turns, preventative maintenance programs, and compliance standards.
- Hands-on technical skills with HVAC, electrical, plumbing, and general maintenance preferred.
- Ability to work independently, manage multiple priorities, and travel across the designated portfolio.
- Strong communication and leadership skills, with the ability to model professionalism and accountability.
- MUST SUPPLY YOUR OWN TOOLS (the building will supply specialty tools such as drain sake, extension ladders).
- Organizational and time-management skills
- Must embody RHM’s core values: Teamwork, Will to Win, Loyalty, and Be a Good Person
Responsibilities
- Lead onboarding and technical training for new maintenance personnel across the designated portfolio.
- Serve as an ongoing mentor and resource to less experienced team members.
- Serve as liaison for on-going renovation projects, unit turns, and vendor coordination.
- Reinforce company standards, safety practices, and maintenance processes.
- Conduct routine site inspections in line with the facilities department’s cadence.
- Ensure compliance with maintenance processes, including unit turn standards, preventative maintenance programming, and readiness for state and syndicator inspections.
- Document inspection results and follow up on corrective actions.
- Serve as part of the facilities on-call tree, acting as the first point of contact at the corporate level.
- Provide direct support for overdue work orders, unit turns, and other critical maintenance backlogs.
- Fill in temporarily for open maintenance positions as needed to ensure continuity of service.
- Partner closely with property-level staff and regional leadership to support operational efficiency and resident satisfaction.
- Report regularly to the Facilities Manager on training progress, compliance status, and site needs.
- Assist in developing and refining facilities procedures to improve performance across the designated portfolio.
- Work with contractors as needed.
Benefits
- Medical, dental, and vision insurance coverage
- Short-term disability, long-term disability, and life insurance coverage
- Paid Time-Off and paid holidays to promote work-life balance
- 401(k) retirement savings program participation
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
