Facilities Coordinator

Rally House

33d•Onsite

About The Position

The Facilities Coordinator supports the day-to-day operations of Rally House facilities by assisting with maintenance coordination, vendor management, safety compliance, and general facility support across multiple locations. This role works closely with Facilities Specialists, Managers, store teams, and external vendors to help ensure facilities are safe, functional, and well-maintained while delivering consistent service and support throughout the organization.

Requirements

Ability to analyze data trends to identify opportunities for continuous improvement to reduce downtime and costly repairs
Ability to communicate clearly and professionally with store teams, employees, and vendors
Ability to learn maintenance requests and CMMS tracking tools
Ability to prioritize tasks and meet deadlines in a fast-paced environment
Excellent communication and organizational skills with the ability to manage multiple requests, track details, and follow established processes
General familiarity with facilities systems
High school diploma required
1-3 years of experience in facilities coordination, operations, customer service, or administrative support
Familiarity with Microsoft Office 365 and ticketing or work order systems, spreadsheets, and documentation tools
Willingness to support locations across multiple time zones as needed
Must be able to work standard business hours with occasional after-hours support for urgent issues
Ability to operate a computer, keyboard, mouse, and other standard office equipment
Able to clearly view and read information on a computer screen
Occasionally lift or move items up to 25 pounds

Nice To Haves

experience in any/all MEP trades a plus
Associate or Bachelor’s degree in a related field preferred
experience with NetSuite is a plus

Responsibilities

Support daily facilities operations by monitoring service requests and assisting with building systems such as HVAC, plumbing, electrical, and security
Maintenance coordination with internal teams and external vendors to ensure timely and effective resolution of maintenance issues
Assist with vendor onboarding, scheduling, access coordination, and follow-up to ensure work is completed as expected
Assist with minor space changes, store openings, moves, and closures as directed
Coordinate office moves, including furniture arrangements and setup of workstations
Implement and enforce health and safety policies and procedures
Conduct regular life safety inspections per local jurisdiction requirements and address any deficiencies and/or identified concerns promptly
Support compliance with safety standards, inspections, and basic regulatory requirements; escalate issues as needed
Coordinate with utility providers to address any service disruptions
Work with security vendors to implement and maintain security systems
Monitor and respond to security incidents, coordinating with internal teams as necessary
Conduct drills and training sessions to ensure the preparedness of facility occupants
Assist with sustainability initiatives and basic energy efficiency tracking