Facilities Coordinator

Erickson Senior Living•Overland Park, KS

11d•Onsite

About The Position

Join our team as a Facilities Coordinator, where you'll synchronize the activities of the General Services Department for assigned neighborhoods. The Coordinator will liaise between General Services and resident/staff as well as manage the work of outside contractors.

Requirements

1 year experience in an office environment or within a department with responsibility for facilities management
Valid driver’s license
Ability to stand and walk for extended periods and safely lift, carry, and move heavy items as needed.
Ability to assess resident or other complaints and resolve disputes in a friendly and professional manner
Ability to work autonomously

Nice To Haves

Working knowledge of building systems preferred
Customer service experience preferred

Responsibilities

Coordinate re-occupancies of units in assigned neighborhoods
Coordinates special projects as a follow up to major issues that impact resident apartments/resident building hallways, etc.
Select and oversee the work of outside contractors for projects.
Communicate with new residents to explain the operation of each department within General Services
Investigate complaints, suggestions, and occurrences
Audit all facilities for proper maintenance, repair, and cleanliness; coordinates needed repairs with the appropriate department(s)
Deliver high-quality customer service by building positive relationships and ensuring resident satisfaction.