Facilities Coordinator - Houston, TX

Shoe Palace•Houston, TX

2d•$45,000 - $50,000•Onsite

About The Position

Shoe Palace is seeking a detail-oriented, flexible, and energetic Facilities Coordinator to join its Houston office and work closely with the Construction & Facilities Team. The role coordinates maintenance, troubleshoots facility issues, and supports retail locations. It involves managing work orders, communicating with store teams, coordinating vendors and repairs, maintaining documentation, and helping keep stores in good working condition. The role is office-based and follows a Monday-through-Friday schedule from 7:00 a.m. to 4:00 p.m. It may also require monitoring and following up on assigned maintenance issues, vendor activity, and urgent store needs outside regular business hours as needed.

Requirements

High school diploma or higher.
Computer savvy; this is an office job.
Strong written and verbal communication skills.
Strong attention to detail, organization, and time management.
Team player with a strong work ethic.
Self-motivated and driven, with the initiative to provide long-term solutions to issues.

Nice To Haves

One or more years of combined electrical and facilities maintenance experience.

Responsibilities

Manage incoming work orders, prioritize requests, and coordinate timely resolutions with store teams, District Managers, and vendors.
Connect with store teams through FaceTime, Microsoft Teams, or similar platforms to assess maintenance concerns, troubleshoot issues, and determine the best course of action.
Coordinate repairs and maintenance involving plumbing, restroom fixtures, doors, locks, hardware, lighting, HVAC, electrical, flooring, roofing, and other facility-related needs.
Coordinate vendor services, schedule appointments, monitor progress, and ensure completed work meets company standards.
Track outstanding work orders, follow up on pending repairs, and ensure requests are completed across all priority levels.
Maintain work order documentation, update facility tracking systems, and prepare reports on maintenance activity and store readiness.
Partner with the Facilities Management Team to support daily operations, identify recurring maintenance concerns, and keep retail locations in good working condition.
Monitor and follow up on assigned maintenance issues, vendor activity, and urgent store needs outside regular business hours as needed.
Perform other duties as applicable.