Facilities Coordinator

JLL•Austin, TX

8d•Onsite

About The Position

As a Facilities Coordinator at JLL, you'll be the welcoming face and operational backbone of your assigned facility, ensuring every day runs smoothly for clients, visitors, and building occupants. This role combines front desk reception duties with hands-on facility management responsibilities, positioning you as a central point of contact who bridges hospitality and operations. You'll work closely with the facility management team to maintain a safe, clean, and organized environment that reflects our brand standards while handling everything from temp badging and wayfinding to work order creation and vendor coordination. At JLL, we are collectively shaping a brighter way, and in this role, you'll have the opportunity to deliver exceptional service that enhances the workplace experience for everyone who enters the facility. We believe the most effective teams are built when everyone is empowered to thrive, and you'll be trusted to manage diverse responsibilities with minimal supervision while collaborating across teams to achieve operational excellence.

Requirements

Bilingual in Spanish (fluent verbal and written communication required)
High school diploma or GED
2+ years of experience in facility administration, property management, or related coordination role
Superior customer service skills with a hospitality-oriented approach to all interactions
Proficiency with Microsoft Excel, including the ability to customize administrative reports and manage spreadsheets
Strong organizational skills with demonstrated ability to multitask and work independently without direct supervision
Excellent verbal and written communication skills with the ability to interface professionally with clients, visitors, vendors, and team members

Nice To Haves

Proficiency across the full Microsoft Office Suite (Word, PowerPoint, Outlook)
Experience with computerized maintenance management systems (CMMS) or work order platforms
Demonstrated ability to plan and manage work effectively under time constraints
Familiarity with facility management best practices and operational protocols
Collaborative working style with experience supporting cross-functional teams

Responsibilities

Actively monitor and maintain the front desk, lobby, and common areas to ensure a safe, clean, organized environment that reflects JLL brand standards
Execute the temp badging process for employees, visitors, and third-party providers while serving as the primary point of contact for campus information, services, and wayfinding
Create and track work orders for custodial, maintenance, safety, and security concerns through appropriate channels and computerized systems
Coordinate and schedule maintenance activities, escorting vendors and ensuring excellent execution of work with minimal disruption to client operations
Manage facility-specific tasks including procurement of property supplies and services, vehicle and equipment logistics, and meeting room reservations
Provide tactical support to the facility management and project management teams, assisting with planning, administrative tasks, and ad hoc assignments
Identify potential risks related to privacy, security, or operational disruptions and escalate appropriately to ensure seamless service delivery