Facilities Coordinator

JLL•Yorktown Heights, NY

57d•Onsite

About The Position

As a Facilities Coordinator at JLL's Yorktown Heights, NY location, you will be a vital operational partner to the Facility Management team. Your role will be crucial in ensuring superior customer satisfaction and maintaining the smooth operation of clients' workplaces. You will proactively coordinate facility services, including managing work requests, coordinating with vendors, handling procurement, and performing financial administration. You will act as the primary interface with clients, visitors, and guests, demonstrating initiative and responsiveness. Additionally, you will monitor office and facility operations to ensure Key Performance Indicators and Service Level Agreements are met or exceeded. This position blends hands-on operational support with strategic planning assistance, directly contributing to the achievement of Facility Department goals and client satisfaction.

Requirements

Associate's degree in facilities management, building management, business, or related field required.
Minimum 2+ years in Facility or Property Administration.
Strong working knowledge of Microsoft Office software with advanced Excel capabilities.
Superior customer service orientation, excellent written and verbal communication skills, ability to multitask and work independently, strong organizational skills and collaborative approach.
Must be authorized to work in the United States without visa sponsorship.

Nice To Haves

Bachelor's degree in facilities management, business, or related field.
Familiarity with Maximo computerized maintenance management system.
Management experience.
Experience working in corporate or commercial real estate environments.
Familiarity with facility management software systems and building automation platforms.

Responsibilities

Provide continuous monitoring of office and facility operations, serving as the primary point of contact for clients, visitors, and guests.
Receive, dispatch, and track work requests using Maximo CMMS for building services including janitorial, food service, furniture arrangements, and laboratory gas logistics.
Coordinate maintenance activities and schedules with vendors, facilities staff, and service providers to minimize disruption.
Create and revise purchase orders, manage procurement processes, and process accounts payable/receivable transactions accurately.
Meet with clients and movers to ensure conference setup needs and special event requirements are met.
Administer and maintain all security systems in compliance with established protocols.
Assist management with operational reporting, budgeting, financial systems, and strategic planning initiatives.