Insomniac - Facilities Coordinator

Live Nation EntertainmentCalabasas, CA
Onsite

About The Position

Insomniac Events is seeking a hands-on, detail-oriented Facilities Coordinator to support the day-to-day operations of our Calabasas headquarters. This role helps ensure the office is welcoming, functional, secure, and well maintained for both employees and guests. This position operates as part of a collaborative front office and facilities team, with shared responsibility across reception coverage and backend facilities operations. Team members rotate focus between front-facing responsibilities and operational support, while also maintaining ownership over specific areas to ensure consistency and accountability.

Requirements

  • Proven work experience as a Facilities Assistant, Receptionist, Front Office Representative, or similar role
  • Extensive customer service experience
  • Proficiency with Microsoft Office Suite and Google Suite
  • Self-Starter and Go-Getter
  • Hands-on experience with office equipment (e.g. fax machines and printers)
  • Professional attitude and appearance
  • Solid written and verbal communication skills
  • Ability to be resourceful and proactive when issues arise
  • Excellent organizational skills
  • Multitasking and time-management skills, with the ability to prioritize tasks
  • Willingness to perform physical labor (lifting boxes, moving chairs, etc.)
  • Customer service attitude

Nice To Haves

  • Bilingual (Spanish) preferred

Responsibilities

  • Greet and welcome guests and visitors; ensure a friendly, professional reception experience
  • Answer, screen, and forward incoming phone calls promptly and courteously
  • Maintain cleanliness and presentation of the reception area, front entrance, and lobby
  • Provide accurate, basic information in person and via phone/email
  • Monitor and maintain office access and security from the front desk
  • Track guests, ensure sign-in compliance, and monitor visitor access
  • Conduct daily walkthroughs of the building and exterior to ensure cleanliness, functionality, and safety of all areas, including restrooms, kitchens, lighting, doors, and parking lots
  • Troubleshoot equipment issues and coordinate or escalate repairs as needed
  • Maintain recycling, cleanliness, and sustainability practices across common areas
  • Handle daily kitchen and office readiness, including restocking coffee, snacks, and shared supplies
  • Accept and organize grocery deliveries
  • Coordinate and perform Clean Fridge Friday activities, including reminders and cleaning
  • Monitor and replenish snack, janitorial, and office supply inventory
  • Process internal supply requests such as monitor stands, keyboards, and adapters
  • Track usage and restock cycles to maintain adequate supply levels
  • Receive, sort, and distribute daily mail, food, and other deliveries
  • Assist with outgoing shipments, including labeling and scheduling domestic pickups
  • Support packaging and shipment of items requiring in-person handling such as certified, or legal mail
  • Drop off and track deliveries as needed
  • Assist with physical setup and teardown of internal events
  • Support coordination and logistics of in-office moves, furniture adjustments, or workstation reconfigurations
  • Assist with conference room scheduling and readiness as needed
  • Monitor security systems and cameras throughout the day and report any concerns
  • Assist with check-in and oversight of contractors and visitors entering the building
  • Monitor parking lot activity and manage towing coordination when needed
  • Monitor and respond to shared group email inbox
  • Process, track, code and reconcile facilities-related expenses for the HQ location
  • Maintain accurate logs and assist with tracking and input of expenses into internal systems such as Concur
  • Provide general HR administrative support as needed
  • Assist with employee engagement initiatives, including small-scale events and coordination efforts
  • Conduct research on systems, or tools to improve day-to-day operations
  • Support facilities-related projects and operational initiatives as needed, including process improvements, workspace updates, and cross-functional efforts

Benefits

  • Health insurance
  • Dental insurance
  • Vision insurance
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