Facilities Coordinator II-Benedict College

Thompson Hospitality Corporation•Columbia, SC

3h•Onsite

About The Position

Thompson Facility Services is looking for a Facilities Coordinator II, a mid-level individual responsible for coordinating and overseeing daily campus facility operations, work order management, and small-to-moderate maintenance projects. This position manages and oversees the entire relocation process, ensuring a smooth, organized, and stress-free move or event set up. The coordinator acts as a key liaison between maintenance technicians, custodial teams, vendors, and campus stakeholders to ensure efficient facility operations and timely service delivery, aligned with Thompson Facilities Services' expectations of quality, responsiveness, and client partnership. This role builds on Coordinator I responsibilities with increased ownership of work planning, vendor coordination, special projects, and operational decision-making.

Requirements

High school diploma required.
3–5 years of experience in facilities operations, maintenance coordination, or related field.
Working knowledge of building systems (HVAC, electrical, plumbing, life safety systems).
Experience using CMMS platforms for work order tracking and reporting.
Strong organizational and prioritization skills with the ability to manage multiple tasks.
Effective communication skills for interaction with staff, vendors, and campus partners.
Ability to interpret technical instructions and coordinate across multiple trades.
Proficient with basic computer systems (email, spreadsheets, reporting tools).

Nice To Haves

Associate or bachelor’s degree preferred.
Prior experience in a lead or supervisory support role preferred.
Clear and effective communication with clients, vendors, and internal teams.
Quickly addressing unexpected challenges during the move.
Familiarity with office furniture systems, special equipment setup, and moving software.

Responsibilities

Manage and prioritize work orders within the CMMS system, ensuring timely completion and proper documentation.
Plan, coordinate, and execute moves from start to finish.
Issue work orders for approved projects to contractors, supervise furniture and related equipment moves, and receive and verify invoice payments.
Produce regular reports and administer customer satisfaction surveys in compliance with established contractual performance indicators.
Interface with Space Planners and end-users to gather requirements.
Assist clients as needed with design and planning activities.
Coordinate project space/moves plans and information with contractors.
Assist and maintain move plans, furniture, and documents.
Act as the central organizer and communicator, ensuring that every step of a move is executed efficiently, on time, and with minimal stress for the client or organization.
Ensure compliance with safety standards, OSHA guidelines, and campus policies.
Prepare routine reports on work order status, maintenance trends, and operational needs.
Conduct surveys of the current location, create detailed moving plans, timelines, and checklists, and identify logistical requirements such as inventory, packing needs, and special equipment.
Communicate with movers, cleaners, IT teams, and other vendors to ensure all aspects of the move are scheduled and executed efficiently.
Act as the primary point of contact for clients, providing updates, addressing concerns, and ensuring expectations are met throughout the move.
Manage costs, allocate resources, and schedule moving dates to minimize disruption and maintain efficiency.
Oversee packaging, loading, transportation, and delivery of items, and ensure proper setup of furniture and equipment.
Assist with settling in, verifying that all items are accounted for, and resolving any issues that arise after the move.
Provide operational coordination and execution, accountability, and follow-through.
Demonstrate strong customer service orientation, problem-solving, and decision-making.
Work independently and collaboratively, with a safety and compliance focus.