Facilities Consultant

Direct Supply•Milwaukee, WI

2d•Onsite

About The Position

Direct Supply is building the future of healthcare technology with industry-leading products, solutions and platforms to help improve the lives of millions of seniors and those who care for them. In the Facilities Consultant position, you’ll deliver a consultative facilities and capital advisory offering to senior living owners and operators. You’ll partner with customers to assess maintenance operations, building services strategy, staffing models, risk areas, capital planning and execution, and financial performance. Acting as a trusted advisor, you’ll translate operational insights into practical, high-impact recommendations that drive measurable value, improve performance, and support long-term success.

Requirements

10+ years of experience in building services, facilities management, or mechanical trades (HVAC, plumbing, electrical, or general contracting)
Demonstrated experience driving facilities and capital outcomes for senior living owners and operators
Experience leading facilities and capital teams within senior living environments, including both direct and matrixed leadership structures
Experience leveraging TELS to drive facilities and capital performance outcomes
Proven experience assessing operations and delivering actionable recommendations that drive measurable value
Demonstrated experience building relationships and influencing senior-level stakeholders across facility, regional, and corporate levels
Experience working cross-functionally with Sales, Operations, and service provider networks to deliver customer outcomes
Ability to translate technical concepts into clear, practical solutions that drive customer value
Ability to travel by car and/or plane up to 40%
Valid, unexpired driver’s license with a satisfactory driving record

Nice To Haves

Solves Problems - Uses technology and sharp logic to craft inventive solutions to complex issues, digging deep to tackle root causes. Conducts impartial analysis, leaving no stone unturned for comprehensive insights.
Communicates Effectively - Develops and delivers impactful communications for diverse audiences across channels. Excels in both small and large group interactions. Captures attention, actively listens, and guides discussions towards targeted goals.
Builds Networks - Cultivates broad and diverse networks both inside and outside our organization. Uses these connections strategically to exchange ideas, garner support, and influence opinions.
Delivers Results - Seizes new opportunities and tackles challenges head-on with urgency. Takes initiative and consistently hits goals. Zeroes in on key priorities for results. Drives progress through uncertainty and moves others to action.
Connect building systems and operations to ROI, cost optimization, risk mitigation, and performance outcomes
Ability to engage and influence senior stakeholders across multiple levels
Click here for a full list of DS 2.0 Partner skills and definitions.

Responsibilities

Build and maintain strong relationships with facility, regional, corporate, and ownership stakeholders, serving as a trusted advisor on facilities and capital strategy.
Assess customer maintenance operations, building services strategy, staffing models, and risk areas to identify improvement opportunities.
Deliver clear, actionable recommendations that translate operational insights into ROI, risk reduction, and measurable performance outcomes.
Lead customer discussions, workshops, and presentations to communicate insights, recommendations, and action plans.
Partner with Sales, Operations, and Field Services teams to identify and support customers who would benefit from consulting engagements.
Translate consulting insights into opportunities across TELS Platform, TELS Building Services, capital projects, and broader Direct Supply solutions.
Develop and refine a scalable facilities and capital consulting offering, including tools, frameworks, and deliverables.
Capture and share market insights, customer challenges, and industry trends to inform product, service, and operational strategy.
Serve as a subject matter expert in facilities and capital, supporting both customers and internal stakeholders.