Facilities & Clinic Operations Coordinator

Blackbird Health•Philadelphia, PA

13d•$55,000 - $62,000•Hybrid

About The Position

Blackbird Health is looking to hire a Facilities & Clinic Operations Coordinator, who will serve as the on-the-ground operational owner for Blackbird Health's clinic environments across assigned regional markets in Philadelphia Metro expansion regions, including PA and NJ. You will manage day-to-day facility maintenance, vendor relationships, and site logistics for existing offices while also playing a critical hands-on role in setting up and launching new clinic locations. What makes you, you: On-the-Ground Operator: Thrives in a mobile role, balancing regular field travel across regional clinics with independent problem-solving. Detail-Oriented & Organized: Passionate about keeping physical spaces clean, safe, welcoming, and fully operational for patients and staff. Proactive Vendor Partner: Skilled at building strong relationships with property managers, landlords, and local repair contractors. Hands-On Launch Specialist: Enjoys physical site setups, unpacking deliveries, vendor scheduling, and managing launch readiness checklists. Service-Minded Communicator: Responsive and customer-service oriented when resolving clinic tickets and facility issues for clinical teams.

Requirements

2+ years of experience in multi-site facilities, office operations, retail/hospitality, or project coordination.
Proven ability to manage vendor relationships, maintenance requests, and site logistics independently.
Excellent organizational and communication skills with strong attention to physical detail.
Ability and willingness to travel frequently across regional clinic locations in the Philadelphia Metro expansion regions, including PA and NJ.

Nice To Haves

Experience in healthcare, pediatric, or behavioral health clinic operations.
Hands-on experience with new site openings, office relocations, or punch-list inspections.

Responsibilities

Conduct regular site visits to inspect spaces, resolve facility tickets, oversee maintenance/repairs, and manage keycard access and alarm systems.
Execute physical setups for new locations—coordinating furniture, signage, deliveries, vendor scheduling, and final launch readiness checklists.
Oversee local clinic inventories, equipment, signage, and furniture refreshes across your assigned regional footprint.
Partner with Clinical Leads, IT, and Operations to maintain accurate project trackers, communicate site updates, and resolve daily operational roadblocks.