Facilities Associate

RR Donnelley•Houston, TX

6h•$19 - $20•Onsite

About The Position

RRD provides marketing, packaging, print, and business services to the world’s most respected brands. The company’s proprietary technology, advanced data analytics, and expertise fuel organizational decision-making from strategy through execution, delivering sustainable solutions with the lowest possible environmental impact. Global organizations and regulated industries trust RRD to reduce complexity and drive audience connections across the entire customer journey. This role involves performing regular inspections of the client space, responding to employee facility-related requests, coordinating with building management and vendors for various services, supporting emergency evacuation plans, and managing building access. The Facilities Associate will also coordinate minor moves and furniture changes, assist with onboarding and offboarding of client staff, and contribute to the maintenance of offices and administrative projects. A key aspect of the role is to set a positive tone for the environment through a proactive and helpful disposition.

Requirements

Minimum of 1 year of work experience in the area field of facilities, property management or building operations
High School diploma or GED required
Strong written and verbal skills
Proven customer service skillset
Experience with Microsoft Office (Word, PowerPoint and Excel), including Outlook email and calendar
Experience in navigating a high-profile, high-paced environment
Ability to problem solve, rationalize and mitigate/manage obstacles presented
Self starter, task-oriented leader
Ability to work overtime as needed
Ability to handle sensitive and/or confidential information
Proven ability to multi-task, meet deadlines and complete projects in a timely manner
Demonstrate initiative and proactive thinking
Ability to work well with others in a team atmosphere

Responsibilities

Perform regular inspections of the client space (doors, furniture and fixtures) and escalate to relevant vendors for resolution
Respond to employee facility related requests – temperature, parking, etc.
Coordinate with Building Management on any issues relating to janitorial services, security, parking, etc.
Support emergency evacuation plans/fire drills
Interact with vendors for vending machines, coffee service, Life Safety Equipment, day porter, and other facility related services
Obtain working knowledge on thermostats, HVAC controls, Fire Controls, Security alarm system
Coordinate minor moves
Coordinate furniture orders/minor furniture changes
Manage building access/badges and internal keys
Coordinate onboarding and offboarding of client staff
Assist Account Manager/Facilities Manager with overall maintenance of offices and ad hoc/special administrative projects in support of client initiatives
Work with manager to update Site Procedures Manual
Set tone for the environment by maintaining a positive personality, sense of urgency, independent thinking, self starting and high-spirited “can-do” disposition